Meter Reader Customer Service
Resume:
SUMMARY
Competitive individual with extensive background as Sales Supervisor in non-retail
environments. Talented decision-maker with dynamic personnel management and coaching skills.
EXPERIENCE
Modern Machinery Co - Lead Sales Coordinator
Eugene, OR • 10/2021 - Current
Herc Equipment Rentals - Outside Sales/Territory Manager 01/2018 - 01/2021
CONTACT
************@*****.***
Springfield, Oregon 97477
SKILLS
EDUCATION AND TRAININ
G
Associate of Applied Science:
Criminal Justice
Pioneer Pacific College
04/2009
Steve Woodruff
Aligned commercial activities with strategic company goals by optimizing sales opportunities.
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• Created, implemented and oversaw daily and weekly worklists for team members.
• Conceived and pitched content ideas to team members and clients.
• Reviewed customer complaints to determine appropriate methods for resolution. Recruited, hired and trained new employees, including monitoring and review of individual performance.
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Motivated sales professionals by delivering positive reinforcement and constructive feedback.
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Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
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• Met with each associate to establish realistic monthly sales goals. Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
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• Automated office operations, managed client correspondence and tracked records. Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
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Daily territory management and revenue growth through visits to various customer job sites/offices
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Developed a networking list of potential clients and consistently contacted them through the telephone and internet
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Developed, planned, and organized sales strategies to achieve desired results/goals
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• Maintained and exceeded quotas by renting and selling equipment on a consistent Contract development and
management
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Systems and automation
applications
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• Public speaking
• Complaint resolution
• Lead generation
Key accounts and territory
management
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• Microsoft Office
• Customer service
• Project planning
• Computer skills
• Supervision
Eugene Water and Electric Board - Meter Reader/Connect Disconnect 07/2013 - 07/2016
Western Tool Supply - Assistant Manager
03/2005 - 01/2009
basis
Identified customers needs and reacted appropriately while understanding the market conditions and competitors pricing locally
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Used market penetration to contact customers at a strategic level to diversify customer base to include industrial, traditional, and nontraditional accounts
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• Supported all team members
• Utilized CRM's such as Salesforce and Teams on a daily basis.
• For Low Voltage
Ulled wire from rack room to power box, terminated jacks, tested jacks hung wire through hooks, used cutting tools, punch down tools
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• Read blue prints daily
• Customer service.
Read residential and commercial electric water meters and entered readings into a handheld reading device with a mandatory accuracy rate of 99.96%; observed and report defective and damaged meters, unauthorized connections, broken seals, inaccessible meters, and hazardous conditions; ensured proper functioning of meters.
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• Inside sales
Mpowered to make key decisions impacting sales for medium-sized customers in assigned territory, sold power tools and safety equipment to existing Western Tool Supply customers in assigned territory, created, and executed territory sales plans that meets or exceeds stated revenue and profit targets, optimized call routes to maximize time in the field and overall efficiency.
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Contact this candidate