KESHA EVANS

Lees Summit, MO *****

816-***-**** - adu8ue@r.postjobfree.com

PROFESSIONAL SUMMARY

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Personal Information Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.

SKILLS

Animal Restraining

Animal Bathing

Behavioral Control

Towel Folding

Care Monitoring

Set Appointments

Animal Observations

Facility Laundry and Cleaning

Animal Examinations

Ordering and Stocking Medications

FDA Drug Safety Guidelines

Labeling Prescriptions

Drug Storage Procedures

Preparing Bubble Packs

Assisting Pharmacists

Medicare and Medicaid Processes

Stocking Shelves

Answering Customer Questions

Supporting Pharmacy Operations

Prescription Pricing

Resolving Customer Issues

Verifying Orders

Records Preparation

Receiving Incoming Supplies

Cash Register Operation

Payment Processing

Equipment Cleaning and Maintenance

New Hire Onboarding

Insurance Claim Processing Software

Typing Medication Labels

Secure Storage of Medications

Preparing Bulk Medications

Prescription Refill Fulfillment

Organization and Prioritization

Medical Machine Maintenance

Restock Shelves

Pyxis Med Station Software

Patient Record Maintenance Software

Fill Orders

WORK HISTORY

03/2022 to Current Kennel Technician

Petland – Lees Summit, United States

Protected animals from care errors by maintaining clear and secure tags. Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

Kept animal coats clean and healthy with regular washing, grooming and trimming.

Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

Kept animals clean and free of contaminants to promote optimal health. Kept cages, kennels, play yards and grooming areas neat and clean. Monitored animals for behavioral problems and signs of health issues. Documented animals' weight, size and condition in computer system for review by senior staff.

Followed pet care instructions for dietary needs and medication regimens. 09/2021 to 03/2022 Experience Pharmacy Technician Floater AHS Pharmacy Staffing – us

Created new customer profiles and updated changes such as demographics, allergies and new medication in pharmacy computer systems Compiled customer demographic, allergy and medical history background Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts

Adhered to regulatory guidelines for workplace safety and customer confidentiality

Received and verified incoming drug inventories and reported discrepancies to lead pharmacist

Efficiently processed till transactions for new and refilled prescription orders Received, reviewed, dispensed and label over 100s prescriptions daily with expert accuracy.

Logged information for reporting purposes.

Delivered feedback to decision-makers regarding employee performance and training needs.

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Maintained strict confidentiality of information.

09/2020 to 06/2021 Assistant Store Manager

Hillcrest Transitional Housing, Lee's Summit

Closing store and occasionally open as needed

Adhere to Hillcrest employee handbook and retail policies and engage customers, volunteers, staff, and donors with values that reflect the ministry Responsible for accurate and timely register reconciliation and money handling Manage stores security system, enabling it and disabling it when necessary Attending to customer requests or inquiries in store Operating point of sale system

Sorting, hanging, and pricing clothing

Putting away wares and clothing as needed

Making sure that the store is always clean and properly organized Filling in for the store manager when required

Follow closing checklist

Follow company policies and procedures

Ability to process information and merchandise through computer system and POS register system.

04/2019 to 09/2020 Lead Technician

United Script – Lee's Summit, MO

Ensure that during all packaging operations site's safety, quality and compliance metrics are met or surpassed while meeting corporate and site standards and policies

Able to run Blister and/or Bottle equipment as advanced operator and act as technical specialist for changing over packaging equipment between batch records Alert management of any potential deviations or infractions in timely manner Responsible for set-up and operations of non-portable production equipment and documents activities within batch record or other portable equipment as needed Must receive “sign off” of proficiency and maintain it in all required Blister and/or Bottle equipment

Minimize production downtime through advanced troubleshooting skills Delegates tasks to other Technician II's or I's as needed to aid in equipment set-up, breakdown or operation

Prepare and complete documentation in compliance with SOPs and cGMP Maintain and stay current on all necessary training required to support both primary and secondary packaging operations in Compliance Wire and all other GMP and work-related class room training

Supports equipment settings and troubleshooting activities Assist Maintenance Technicians with Preventive Maintenance Managed opening and closing duties for pharmacy.

Set up and modified patient profiles to include current medications and insurance 08/2016 to 02/2020 Traveling Pharmacy Technician

Jackson Pharmacy Professionals – Kansas City

Processed incoming drug orders by checking deliveries against paperwork and updating computer system

Resolved non-routine issues like third party billing, computer system and customer service issues

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues Counted, measured, and compounded medications following standard procedures Entered and processed patients' prescriptions into internal system Stocked, labeled and inventoried medication to keep accurate records Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient

Answered incoming phone calls and addressed questions from customers and healthcare providers

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead

Maintained proper drug storage procedures, registries, and records for controlled drugs.

03/2012 to 08/2016 Pharmacy Technician

Research Medical Center – Kansas City

Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques

Maintained proper drug storage procedures, registries, and records for controlled drugs

Worked with computerized and automated systems for dispensing medications and editing new patient profiles

Answered incoming phone calls and addressed questions from customers and healthcare providers

Communicated directly with doctors offices via telephone, fax, and email Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales

Completed paperwork, entering prescription and insurance or billing information into patient profiles

Counted, measured, and compounded medications following standard procedures 07/2009 to 03/2012 Veterinary Assistant

Countryside Animal Hospital – Kansas City, MO

Answered owner animal health questions and advised on best care practices. Triaged incoming patients to determine treatment needs and urgency of care. Managed medical intervention and therapy for animals in collaboration with veterinarian.

Assisted senior staff with blood analyses and physical assessments. Processed new patients and updated client records with key information using standardized registration systems and encrypted databases. Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.

Positioned animals for diagnostic imaging such as x-rays and scans. Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.

Administered medications to animals in treatment and documented changes in condition.

Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments. Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.

EDUCATION

02/2010 Pharmacy Technician

Missouri Board of Pharmacy - Kansas City, MO

06/1999 High School Diploma

SouthWest High School - City, Kansas

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