Kelsey Miller

Sparks, NV *****

adu8t5@r.postjobfree.com

+1-775-***-****

Work Experience

Cocktail Waitress

The Spice House Gentleman’s Club - Reno, NV

January 2020 to February 2021

• Took customers orders, talked with customers, recommended items on the menu, serving food, while keeping accurate bills.

• Handled multiple tables, multi-tasking, and attending to customer’s needs in a timely manner.

• Cleaning, clearing tables, and returning plates and utensils to the kitchen/bar area.

• Prepared stock items such as straws, and napkins during opening and closing shifts

• Kept up with beverage and food items, learning the items to be knowledgeable so I could make recommendations.

• Responsible for taking inventory of supplies and ingredients.

• Ensured the proper age of customers before letting them into the club and especially before serving any alcoholic beverages.

Server/hostess/cashier

Western Village Inn And Casino - Sparks, NV

February 2019 to March 2020

• Managed and organize incoming reservations

• Handled and resolved customer inquiries over the phone if needed. Reservations weren’t mandatory here like they are some places.

• Enthusiastically greeted guests, welcomed them in and lead them to their table.

• Sat all restaurant guests and managed the restaurant’s seating chart.

• Communicate any important guest details (such as allergies or special celebrations) to the appropriate team member (server, kitchen, general manager)

• Assist restaurant staff by helping clear tables and taking customer drink orders.

• Maintain a happy and positive attitude at all times.

• Some physical strength was required to lift and carry items weighing up to 30lbs or more. Personal In-home Caregiver

Helping Hands Healthcare - Sonora, CA

August 2017 to January 2018

• Administered basic medical necessities and treatments.

• Handled prescription information and refills.

• Kept in strict compliance with HIPAA standards and all patients confidentiality regulations.

• Recorded all relevant medical data in a charting system throughout the days and nights.

• Communicated clearly and effectively with patients regarding their appointments and their health concerns.

• Scheduled appointments and dealt with cancellations and scheduling changes.

• Assembled, operated, cleaned and properly stored medical equipment and accessories.

• Meal preparation.

• Waited for a release employee to show up before leaving patient (depending if they needed 24/7 care or not)

Front Desk Receptionist

European Fitness Center - Reno, NV

January 2015 to April 2017

• Answered caller or visitor inquiries on a huge variety of topics.

• Ensured incoming and outgoing mail reached the appropriate destinations.

• Issued visitor passes as required by gym policies.

• Juggled multiple tasks while completing them in a quick manner.

• Maintained a well-groomed appearance.

• Used complicated, multi line phone system on a daily basis.

• Maintained a clean and sterile gym at all time.

• Returned calls to current or previous members along with new applicants wanting to sign up for memberships.

• Scheduled reservations and appointments.

• Greeted all visitors, customers and guests.

• Handled all cash and deliveries.

• Prepared financial reports.

• Monitored and updated all patient records.

Education

Edward Reed High School - Reno, NV

January 2020 to February 2021

Skills

• Multi-line Phone Systems

• Serving Experience

• Cash Handling

• Meal Preparation

• Laundry

• Bartending

• Food Preparation

• Home Care

• Insurance Verification

• Cleaning Experience

• Caregiving

• Food Service

• Restaurant Experience

• Medical Records

• Vital Signs

• POS

• Patient Care

• Financial Report Writing

• HIPAA

• Guest Services

• Host/Hostess

Certifications and Licenses

First Aid Certification

Food Handler Certification

Contact this candidate