OLAIDE ISHOLA AJAO

+234********** adu8s2@r.postjobfree.com No 2 Aderemi Adeleye Street Off Flower Garden Gra Ilorin Kwara State, ILORIN, Unknown

Summary

Seasoneed Customer Service Excecutive with 7 years of experience providing top-notch customer service in retail environment adept at resolving customer complaint and generating repeat busines. Well known for providing amicable solutions to multifaceted problems and helping customers find appropriate items. Dedicated customer services professional focused on satisfying customers with fast knowledgeable support and friendly assistance.

Handle high volumes of work with skills in call mangeemnt, issue research and solution development, document and tracks resolution to improve overall customer experience. Diligent customer service executive accustommed to working independently and collaboratively in direct response t customer care and support requirement. Communicate well with others and maintain accurate records. Decisive problem solver with euthusiastic attitudeand desire to please customers.

Experience

Guaranty Trust Bank Plc

Customer Service Executive 09/2015 - 10/2016

Access Bank Plc

Customer Service Executive 10/2016 - Present

Skills

Customer service, Computer literacy, Time management, Microsoft excel, Microsoft word, English, Leadership, Communication skills, Documentation review

Education

Kwara State Polytechnic Ilorin, Kwara

Statistics 10/2013

Kwara State Polytecnic Ilorin, Kwara

Statistics 09/2018

Kwara State University Ilorin, Kwara

Business Administration 08/2022