Part time sales associate, customer service

Mary R. Mathis

***** ********* *****

St. Inigoes, Maryland 20684

Phone: 410-***-**** email: *************@*******.***

EDUCATION:

**** - **** ******** **** ******, Sandy Spring, Maryland

1990. - 1991 Washington School for Secretaries, Washington DC

EXPERIENCE:

Owens Comfort Systems. Inc.

Owens Geothermal Systems, Inc. 2008 – 2020

Operations Director

- Developed systems and procedures to increase productivity efficiency.

- Scheduled office staff, installation crews and maintenance technicians.

- Created production schedules to meet field support deadlines.

- Renewed licenses, obtained county and state mechanical permits and

scheduled required inspections.

- Tracked labor hours for job costing and reviewed payroll for accuracy.

- Negotiated payment schedules with vendors for long term projects.

- Responsible for all accounts payable / accounts receivable.

- Human Resources, hiring, employee reviews and disciplinary action.

- Processed Workers’ Compensation claims.

- Negotiated annual employee benefits package with multiple carriers.

Jack Ryan Limited Partnership 2005 – 2008

Business and Personal Assistant

Best Seller American novelist according to the New York Times

- Researched general information and real life scenarios for novels.

- Booked travel as required and planned itinerary.

- Scheduled interviews, set guidelines and conditions for interviews.

- Managed 5 personal properties in 4 states.

- Provided hospitality for guests in the Owner’s Box at Camden Yards.

- Communicated with his attorney and accountant on a weekly basis.

- Processed contracts and prepared galleys for his publicist.

- Monitored security and gate cameras for any suspicious activity.

- Managed 5 full time employees, arranged their travel itinerary and

accommodations.

Medical Advisory Systems, Inc. (MAS) 2001-2005

Assistant to the CEO, Thomas M. Hall, MD, MIM, Paris, France

Ship to shore radio communication to provide Repatriations for U S citizens in US Territories and foreign countries. MAS contracted to provide support for cruise ships, oil riggs, shipping and research vessels on the Mississippi River and international waters.

- Maintained daily communication with the CEO.

- Updated the President and Vice President on behalf of the CEO.

- Scheduled teleconference meetings in multiple time zones.

- Audited Repatriation invoices and provided billing statements to contractors.

- Assisted in Emergency Response during natural disasters and acts of terrorism.

- Hired, trained, credentialed and prepared monthly schedules physicians for the

Emergency Response Center, America’s Doctor and DocTalk.

- Revised existing insurance policies to include additional exposure.

Prince George’s Orthopaedics 1996 - 2001

Response Center and Medical Billing Office Manager

Managed the Response Center and Billing Office for a 13 physician practice consisting of 5 locations, physical therapy, and x-ray departments with hospital privileges at 5 hospitals.

- Supervised 9 employees, offered support to 6 satellite offices.

- Monitored controlled substance prescriptions and drug addicted patients.

- Evaluated physician production for quarterly reporting and bonus incentives.

- Corresponded with insurance companies to expedite payments.

Charles R. Cardany, MD 1991 - 1996 (Plastic and Reconstructive Surgeon, Board Certified in hand and microsurgery)

- Maintained doctor’s surgery and daily schedule

- Scheduled IME’s and expert testimony for litigation.

- Scheduled and coordinated with hospital and specialists for trauma cases.

- Identified J Doe patients, established contact to ensure proper follow up.

- Processed biopsy results for review and arranged surgery.

- Managed A/R and A/P. Set up payment arrangements for patients.

- Liaison between physician and hospitals scheduling surgery and on call.

- Filed Insurance claims with supporting documentation for traumatic injuries.

References available upon request

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