Customer Service Remote Healthcare
Resume:
STEPHANIE
LARSON
adu8qi@r.postjobfree.com
Crystal Lake, Illinois
60014
Hardworking and passionate job seeker with strong
organizational skills eager to secure entry-level Remote Remote healthcare Customer Service position. Ready to help team achieve company goals. Talented Program
Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply35 years of experience to new professional challenges with growth-oriented organization.
PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
Achieved grant stability and renewal through effectively reporting to various grants, federal government and private grants.
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Veterans Path To Hope - Program Coordinator
Crystal Lake, IL • 07/2015 - 03/2022
Dr Oscar Griron - Medical Office Billing and Collections Grayslake, IL • 01/1997 - 05/2012
WORK HISTORY
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
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Collaborated with other program coordinators to achieve consistency in program objectives and services.
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Analyzed program data by tracking and reporting
program outcomes to identify areas of improvement.
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Developed and maintained relationships with external partners to facilitate program operations.
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Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
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Processed debtor payments and updated accounts to
reflect new balance.
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Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
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SKILLS
Human Resources
Understanding
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• Program Management
• Project Management
• Team Oversight
Accounts Payable and
Accounts Receivable
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• Data Management Familiar
McHenry County College
Crystal Lake, IL
High School Diploma
EDUCATION
b/a
CERTIFICATIONS
Located customers with overdue accounts and solicited payment in compliance with fair debt collection
practices.
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Responded to customer inquiries and provided detailed account information.
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Billed medical insurance prior to following for collection from patients. Coordinated with insurance companies Including Medicare.
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