Yvonne Battle
Activity Asst/Bus Driver/Concierge
Alexandria, VA 22309
***********@*****.***
Activity Asst/Bus Driver/Concierge
Authorized to work in the US for any employer
Work Experience
Activities Assistant
Gardens of Fair Oaks - Fairfax, VA
January 2022 to June 2022
Activities Asst- I help to facilitate daily activities, transported/escorted residents to & from dining room, provided one -on-one engagement with residents if time & staffing permitted. Greet & interact with families daily
Van Driver/Activities Assistant
Paul Springs Retirement - Alexandria, VA
December 2021 to January 2022
Drive residents on shuttle bus to doctors appts, shopping trips and special outings. Load walkers,& other mobility devices, bags etc. assist Activities depts with activities, deliver news papers to each resident daily as well as all packages & mail if needed. Keep bus clean& notify manager of all maintenance problems
Concierge/Receptionist
Aarondale Retirement Community - Alexandria, VA
September 2021 to December 2021
• (Weekend Concierge )duties- answer phones, greet visitors, issue arm bands & name stickers, ensure everyone that enters self checks temperature & sign in on kiosk, notify housekeeping of any areas that require immediate cleaning, notify maintenance of any maintenance problems, sort & distribute mail
& news papers.
Medical Receptionist
Medical Access Urgent Care - Alexandria, VA
December 2020 to February 2021
Temporary job at COVID19 testing site. Check patients, register patients, disinfect waiting area and office as required.
Bus & Van Driver
Diamond Transportation - Springfield, VA
May 2018 to March 2020
Transport people with disabilities, assist clients on/off the bus, perform pre/post trip bus inspections, clean bus as needed, document time and mileage at each stop on paper and I Pad. Communicate with dispatch operator as needed via walkie talkie
Patient Safety Associate
METROPOLITAN HEALTHCARE SERVICE - Herndon, VA
July 2016 to February 2017
Personal care task- fed, bathe, clothe patient, redirect clients with alzheimer performed light housekeeping,
Patient Service Representative
Capital Area Pediatrics - Falls Church, VA
March 2015 to June 2015
Check patients in/out, collect payments, scan all documents into EMR, make appts, answer phones, Financial Coordinator
INOVA MOUNT VERNON - Alexandria, VA
February 2002 to January 2013
Verify insurance eligibility & benefits, data entry, scan all documents in EMR, collect payments, obtain or o theorizations
Patient Access Representative
Inova Alexandria Hospital - Alexandria, VA
March 2000 to February 2002
Check in patients & register them, collect payments, obtain authorizations, answer phones, make appts Education
High school diploma
Potomac High School - Oxon Hill, MD
September 1979 to June 1982
Skills
• Insurance Verification, medical terminology, ICD-9 coding (10+ years) (10+ years)
• Personal caregiver (2 years)
• Paratransit driver (Less than 1 year)
• Class B
• Driving Experience
• Commercial Driving Experience
• Customer Service (10+ years)
• Sales Experience
• English (10+ years)
• Bus Driving
• CPT Coding (10+ years)
• Dementia Care (2 years)
• Alzheimer's Care (2 years)
• Medical Records
• Medical Coding (10+ years)
• Clerical Experience (10+ years)
• ICD-10 (10+ years)
• Medical Billing
• Special Needs (4 years)
• Medical Scheduling (10+ years)
• Insurance Verification (10+ years)
• Medical Receptionist (10+ years)
• EMR Systems (10+ years)
• HIPAA (10+ years)
• Epic (Less than 1 year)
• Laundry
• Hospital Experience (10+ years)
• ICD Coding
• Phone Etiquette (10+ years)
• School Bus Driving
• Cerner (5 years)
• Medical Office Experience (10+ years)
• Computer Operation (10+ years)
• Computer Skills (10+ years)
• Front Desk Great communication skills, quick learner, able to multi-task, great customer Skills, able to adapt to sudden changes, team player, punctual, dependable. (10+ years)
• Windows (10+ years)
• (10+ years)
• Data collection
• Time management (10+ years)
• Administrative experience
• Front desk (10+ years)
• Driving
• Van driver
• Athenahealth (2 years)
• Medical terminology
• Microsoft Office (10+ years)
• Senior care
• Microsoft Outlook
• Microsoft Excel
• Organizational skills
Certifications and Licenses
Driver's License