Records Technician Data Entry

JOYCE MOORE

**** ** ***** ****, ********, OR ****6 · 210-***-****

*********@*****.*** · https://www.linkedin.com/in/jmoore78233medrec Objective

Experience in the management of medical records and patient information. Specializing in maintenance and data integrity of protected health information (PHI) sensitive information including HIPAA compliant validation for record release. Facilitator of cross-functional teams to support process and workforce performance improvement. Experience

Driver, Lyft

November 2020 – December 2022 / San Antonio, TX

• Safely and efficiently transport passengers to destinations across town • Maintain a 5-star driver rating by providing exceptional customer service • Multitask in a high-pressure environment managing fares; i.e. navigating during heavy traffic, and maintaining customer safety • Maintain a clean vehicle and a professional personal experience • Optimize positioning and schedule to reduce wait times and increase revenue • Handle all financial records, including tax-deductible expenses, mileage, and earnings Medical Records Associate / Goodwill Industries Contract Services April 2016 – July 2020 / San Antonio, TX

• Keep all medical records confidential and protected • Maintain proper organization of all patients’ medical records and information • Complete clerical duties including email, accurately and efficiently preparing documents, scanning and uploading said documents into EMR system so our military veterans can access their information for benefits

Medical Records / Patient Care Representative / Partners in Primary Care January 2009 – December 2015 / San Antonio, TX

• Medical records filing, scanning, migration and record relocation • Record request compliance incoming and outgoing • Record purging and research • HEDIS requests, insurance record reviews • Attaching documents and assigning to proper provider • Sending referral requests and following up on completion of referrals Medical Records Technician / Anew Health Care Services January 2007 to December 2008 / San Antonio, TX

• Chart management including chart set-up, break down and audits • Ordering and distribution of medical supplies for patients and staff • Data entry and physician order follow-up Education

May 1982

High school diploma, Edison

Skills/Training

• Medical Records • HEDIS • HIPAA • Medical Billing • Patient Support • Team Engagement • Home Health • Customer Service • Appointment Scheduling • Auditing • EMR Systems • Patient Care • Quality Assurance • Medical Office Experience