Saravana Rajan,MBA

e-mail: adu8no@r.postjobfree.com, phone: 704-***-****

Agile Transforma/on Leader with substan/al experience as a Director of Engineering and Program Management has successfully led Agile Transforma/ons and Programs in Digital, Data, and CFO Tribes in Fortune 500 Financial Services (10 years) and Healthcare Enterprises (15 years).

CERTIFICATIONS

* IC Agile - Agile Project Manager

* IC Agile - Certified Agile Coach

* Scrum Alliance - Certified Scrum Master

* Scaled Agile - Safe Program Consultant

* Lean Kanban University - Team Kanban Practitioner

* Business Science University - Data Science for Business Part 1 and 2

PROFESSIONAL EXPERIENCE

Agile Transformation Leader April 2021 – Sep 2022

Santander Bank North America

Leading the Agile Transformation for four Value Streams in Digital Banking and Data portfolio towards establishing the organizational structure and team topologies for a fixed capacity and continuous delivery of business outcomes and data programs.

• Lead the team of Agile Coaches to leverage the Agile frameworks to coach the value stream leaders and teams in roles, ceremonies and practices towards delivering value to Santander’s customers every few weeks instead of months

• Mentored and coached the Product Managers and Product Owners towards maturing the Digital and Data Product Management Practice to establish a Product Roadmap, Product Backlog Refinement and continuous estimation and planning

• Coached the CXO suite on OKRs (Objectives and Key Results) and Business Agility metrics to align the organization towards customer centricity and results driven execution

• Lead the migration from Jira to Jira Align as the Agile Tools Product Owner to leverage Jira Align at the Program level

Enterprise Agile Coach – Agile Transformation (Contract) Sep 2020 – April 2021

Bank of America – Online Banking Organization

I lead the enterprise-wide Lean/Agile transformation for the Digital Banking organization ($30 Million portfolio) towards continuously delivering business value and maturing as a learning organization

• Established Lean Portfolio Management practices to streamline Intake, Steering, Epic/Feature Refinement and governance routines towards delivering Shared Services and Micro-services / APIs for the Digital Programs.

• Lead the Agile Coaching Center of Excellence to establish Agile Metrics and KPIs for the Team, Portfolio, and Organization in a unified view towards meeting the Organizational Objectives and the Key Results (OKRs)

• Introduced and coached the organization on the Scrum Team roles in the technology-centric Shared Services organization to embrace the Product mindset from Project mindset and focus on the Product lifecycle for the API products to develop API Vision and Roadmaps that align with Business Roadmap

Agile Transformation Leader (Contract) Nov 2017 – June 2020

Ally Financial – Enterprise Data Analytics, CFO IT and Digital Channel Technology 1

Lead the enterprise-wide Lean/Agile transformation for Ally’s Enterprise Data Analytics, Digital and Capital Markets / Treasury(CFO IT) Organizations to establish an Agile coaching practice and Agile Center of Excellence

• Revived the Enterprise Data Analytics organization from the brink by collaborating with the senior leaders to establish six Data Engineering Teams/ Squads from the defunct and failed waterfall projects to train, coach and kick- off Data Engineering Agile Teams and scaling Data Product / Program practices to deliver AWS cloud based Data Platform

• Set and lead the Agile Leadership Routines, Agile Metrics, Agility Health Checks to continuously inspect and adapt using both qualitative and quantitative input to mature the organization and remove systemic impediments

• Introduced the role of Data Product Owner and trained the Product Owners on establishing Data product vision, roadmap, and backlog to establish Enterprise Data Strategy

Enterprise Agile Coach – Agile Transformation (Contract) Mar 2016 – Sep 2017

Bank of America – Online Banking Organization

Led the enterprise-wide Lean/Agile transformation for Digital Portfolio ($30 Million portfolios) towards continuously delivering business value and maturing as a learning organization.

• Developed the Agile Operating Model in a heavily waterfall Digital Servicing portfolio to launch and coach 12 Agile Teams to deliver value in a cadence

• Started Program Increment Planning(SAFe) sessions to establish alignment and joint planning across the Digital Servicing portfolio and other dependent teams in the enterprise

• Socialized and piloted Agile Maturity Assessment for the Online Banking organization to perform team and portfolio health assessment towards establishing and improving organizational agility maturity

Program Director (Contract) Jan 2014 - Feb 2016

AmSurg Corp / Sheridan Health corp), a Physician Services and owner/operation of ambulatory surgery centers (ASCs) with a revenue of $1.5B.

I led the Healthcare Solutions Program / SAAS Projects for Anesthesiology and Radiology and transition to an Agile delivery methodology for IT projects.

• As the relationship with Sheridan’ Business Team was getting to an all-time low with six month and multiple streams of release for Revenue Cycle Product, I led the transition to Agile/Scrum delivery framework towards moving to high- quality quarterly release and improved customer and team satisfaction

• I led the Business Case development (ROI and Financial Model) and approval process for Distributed Radiology and Enterprise Mobile Development projects for Anesthesia Care Documentation (budget of more than $3 million) and supported the senior management towards getting business case approval from the board

Product Manager Jan 2013 – Dec 2014

Health Management Associates

I led and managed their Clinician and Patient Engagement Portal/Mobile SAAS Programs and streamlined the delivery process using Agile frameworks.

• When the team was struggling in the delivery of solutions in a quasi-agile process, as an Agile coach, I reviewed the process, outlined the trouble spots, and established a path for transformation to Scrum framework and revamped roadmap for development and rollout of Portal Solutions

• Together with Data Integration and Clinical data repository Platform teams, I established a Product Roadmap for Physician and Bed Portals

Enterprise Architect Aug 2009 – Nov 2012

Bell Business Markets, a division of Bell Canada is Canada’s largest system integrator in Healthcare,

Finance, and Telecom Verticals.

I led the Healthcare vertical as a Project Manager and Enterprise Architect for leading Business Development and Delivery.

• I enabled the sales team on Business Development activities as a subject matter expert and domain leader on various EHR/eHealth business opportunities from eHealth Ontario and other customers including Hospitals, LHINs and other Health Service Providers towards winning key businesses to deliver EHR solutions

Tech Lead and Engineering Manager Aug 1996 –Jan 2009

Agfa Healthcare, a European Healthcare Imaging and Informatics conglomerate with $3 billion in revenue.

I grew in the org. to Technical Lead, Product Manager and Strategic Business Development Manager and reported to VP of business strategy in North America.

• I led the Engineering Organization for Connectivity suite of Products developed using Java and Javascript technologies

• Hired and mentored Software Engineers, Automation testers and Tech Leads and managed their deliverables towards building a better product for the Radiology Customers

• Established and grew a DevOps team for automating the build and release management and adopt continuous integration and continuous delivery using ClearCase tool set.

*Career Note: Other relevant experience includes software design and development positions with Lucent Technologies and Keane Inc (currently NTT Docomo)

EDUCATION

2006 Master of Business Administration

Wilfrid Laurier University, Waterloo, ON CANADA

1996 Bachelor of Engineering

Madurai Kamaraj University, Madurai, India

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