Customer Service Front Desk
Resume:
mary YVONNE donelson
CONTACT
adu8nf@r.postjobfree.com
PROFILE
Reliable and adaptable worker with an agreeable disposition and a stellar customer service ethic. Multitasker with abilities to handle several workplace responsibilities with accuracy and efficiency. Independent, quick thinking team player seeking a role where current skills can be an asset to the organization. Self-motivated and hard working with exceptional communication skills.
SKILLS
customer service
entertainment
customer engagement
multi-tasking
organiztional
management
adaptability
EXPERIENCE
CAREGIVER, Home Instead Senior Care
2022 - 2023
Provided on-call adult daily living skills to elderly clients as assigned. Assisted clients with hygiene, dressing, transportation, medication administration, toileting, meal prep, laundry and feeding as needed. Shopped for groceries or other supplies. Performed minor housekeeping. Used Hoyer lift as needed. Tracked and ordered toileting supplies. Monitor clients are safe and well-groomed including nail clipping, shaving and haircuts/styles. Provided exceptional patient care for clients to receive desired care.
PROGRAM MANAGER, Kelley Services
2016 - 2022
Responsible for all front desk responsibilities. Greet customers and provide directions as needed. Answer calls and take messages. Coordinate seminars. Provide all needed seminar materials, provide meal options, order refreshments as needed, and assist the speaker with having a worry-free experience. Schedule speakers and customers as needed. Work as a team to ensure a successful seminar. Fill in in the warehouse when additional staff was needed. Provide customer service. Maintain an organized work environment.
Volunteer Experience
SITE SUPERVISOR, J & E Cleaning Franchise – HEALTHCARE AIDE, Good Samaritan Hospital – TUTOR, experience Corps for first – third grade.
Other Experience
Band Promoter, manager, singer, and arranger
EDUCATION
ADLS / Caregiver
2022 - Home Instead Senior Care
Admin / CNA
1994 - Department of Defense
General Dynamics
1990 - Department of Defense
Diploma
McKinley Tech High School
Contact this candidate