Alyssa Zwiernik

Document Specialist Accident Fund

Lansing, MI

adu8m7@r.postjobfree.com

+1-515-***-****

Alyssa Zwiernik

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and

efficiently. As a document specialist I had to take time evaluating exactly how important each claim was, yet also make sure it was done fast and correctly. Our job was to make sure that each claim was sent directly to our legal team, back to the sender, or to medical records. We had a time sensitive job to insure the customer and or company would receive the news of their claim processing. Eager to build professional abilities while pursuing my degree. Motivated, enthusiastic and friendly with

strong communication and team work abilities.

Authorized to work in the US for any employer

Work Experience

Bartender Server

Red Lobster - Lansing, MI

June 2016 to March 2018

Fulfilled special order requests, including special occasion cakes and party platters.

● Assisted guests with making menu choices in an informative and helpful fashion.

● Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special

requests.

● Completed shift beginning and end procedures in full.

● Resolved problems promptly and escalated larger concerns to management.

● Emphasized fast, friendly customer service.

● Stocked deliveries in a timely and safe manner.

Cashier Team Lead Campus Den

Meridian Mall - Township, MI, US

January 2014 to May 2016

Maintained store areas in a neat and clean fashion for a professional appeal.

● Answered customer quests, provided store information and escorted to desired store areas.

● Transported merchandise to sales areas and placed on shelves according to company procedures.

● Kept current on market and product trends to effectively answer customer questions.

● Opened and closed the store, including counting cash, opening and closing cash registers and creating staff

assignments.

● Worked as a team member to provide the highest level of service to customers.

● Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.

Education

High School Diploma

Grand Ledge High School - Grand Ledge, MI

2015

Skills

• SALES (2 years)

• CUSTOMER SERVICE (1 year)

• RECEPTIONIST (1 year)

• RETAIL SALES (1 year)

• EXCELLENT MULTI-TASKER (Less than 1 year)

Additional Information

SKILLS

● Professional appearance

● Sanitization procedures

● Efficiency

● Sales techniques

● Enthusiasm

● Extensive hospitality background

● Interpersonal skills

● Flexible schedule

● Customer service

● Excellent multi-tasker

● Highly responsible and reliable

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