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Warehouse General Customer Service

Location:
Atlanta, GA, 30303
Posted:
February 09, 2023

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Resume:

Gregory D. Gaston

**** **** ****** *** *************, GA 30043

770-***-**** adu8kk@r.postjobfree.com

Dear Prospective Employer,

I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, I possess a wide array of management experience, working as a Warehouse General Manager with my current company. I am well- versed in leading operations management, process improvement, staffing and quality assurance efforts. I am also skilled at driving the success of morale boosting, inventory control and cost management processes.

I am dependable and a quick study, able to learn new concepts quickly, develop new skills and adapt in fast-paced environments. I am excellent with people due to my interpersonal skills. I always aim to present myself in a professional manner with a positive demeanor. I am very organized and focused. I am adept at meeting deadlines and enjoy understanding the fine details within a process.

To complement this background, I thrive in team-based and independent capacities to surpass expectations. Additionally, I possess excellent communication skills and excel in self-directed assignments as well as in team settings. I believe my strong sense of commitment and dependability combined with my experience will help to make me an investment who will exceed your expectations.

Sincerely,

Gregory D. Gaston

Gregory D. Gaston

1600 Jami Hollow Way Lawrenceville, GA 30043

770-***-**** adu8kk@r.postjobfree.com

Warehouse Operations Manager

Capable, hardworking warehouse leader with years of progressive career experience. Adept at developing monthly, quarterly and annual reports that outline financial achievements, departmental objectives, budgetary variances and cost-cutting measures. Adept at achieving success, both independently and in team settings. Play an integral role in staff training and development, ensuring team members’ growth and success. Uphold high levels of staff morale and engagement. Excel under pressure in deadline-driven settings that call for adaptability and flexibility. Creator of comprehensive business plans conducive to process improvement and profit growth. Now seeking a Warehouse Operations Manager, Warehouse Production Manager or Logistics Manager role conducive to career growth. Core Competencies

Warehouse Supervision, Leadership, Business Development, Operations Management, Team Building, Human Resources, Administrative Support, Quality Control, Cost Management, Analytical Thinking. Strategic Planning, Inventory Control, Interpersonal Communication, Problem Solving, Organization, Time Management, Customer Service, Training & Development, Warehouse Management Systems, Windows & Microsoft Applications, Voice Collect, Honeywell Professional Experience

ALDI, Inc. Warehouse General Manager 2011-Present

• Lead workplace inspections to assess hazards and resolve safety concerns

• Boost bottom-line profits by strategically monitoring and managing controllable expenses

• Control facility maintenance costs and budgets; suggest facility capital expenditures and projects, assessing final results including cost benefits

• Develop and implement operational schedules and action plans to allow for peak results

• Liaise with Team Leaders to develop action plans conducive to improved operating results

• Guided Department Supervisors to oversee all aspects of the Modified Work Program

• Demonstrate sound teamwork and a positive demeanor at all times

• Forge and sustain positive staff relations, encouraging consistent involvement

• Collaborate with leaders to lead consistent team meetings with Shift Supervisors and Warehouse Associates

• Lead the recruitment, selection, training, retention and performance assessment of a dynamic warehouse team that is driven and engaged

• Evaluate the performance of Team Leaders

• Supervise training and development programs while monitoring the performance of team leaders to maintain a motivated and productive workforce

• Ensure warehouse maintenance, safety and cleanliness

• Manage the staging and construction of accurately selected products

• Skillfully use warehouse equipment to allow for optimal facility use Gregory D. Gaston

Continued

ALDI, Inc. Warehouse General Manager Continued

• Upheld appropriate staffing levels, collaborating with Team Leaders to recruit, hire, coach and promote employees into Shift Supervisor and Associate roles

• Guided team leaders to foster a sense of trust and maintain open communication

• Clearly outlined job duties and performance expectations to team leaders

• Coached Team Leaders in how to make positive behavioral changes, keeping records of counseling as needed

• Discussed with Team Leaders the expectations for daily and extended responsibilities

• Confirm service levels provided by partner companies and vendors to maintain ideal working environments

• Adhere stringently to industry, company and sanitation standards, confirming the physical plant and warehouse equipment stays free from hazards

• Confirm adherence to legislated requirements

ALDI, Inc. General Manager 2002-2011

• Supervised and guided daily and bigger-picture functions including business development, quality assurance and bookkeeping efforts

• Efficiently controlled inventory, placing orders for stock as levels ran low

• Engaged in troubleshooting and problem solving as issues arose, working across a unit with $6M in annual sales

• Boosted same-store sales by 12-20% each year

• Ensured the Management Team maintained impeccable store conditions

• Adhered at all times to visual merchandising best practices

• Boosted sales and gross profits

• Integral to staff training, leading teams to achieve customer service excellence



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