Nancy Spencer

*** **** *****

Woodstock, GA *****

Phone: 770-***-****

adu8k8@r.postjobfree.com

OBJECTIVE

To obtain a position which will utilize my well-developed technical skills, attention to detail, 33 years of dental/medical profession and initiative, contributing to personal growth as well as the growth of the company.

EDUCATION

Etowah High School

Reinhardt College

PROFESSIONAL EXPERIENCE

Georgia Anesthesiologists, LLC – Marietta, GA

Account Specialist, February 2019 - present

Insurance Billing/Follow Up for 100+providers, 3 hospitals, 6 outpatient surgery centers

Knowledge of anesthesia coding and billing, knowledge of ASA coding and billing

Managing the status of accounts and balances and identifying inconsistencies

Adherence to laws and best practices in regard to dealing with patient data.

Provide solutions to any relative problems of patients/insurance.

Resolve billing discrepancies or missing supporting documentation.

Medsuite Software and Epic Software (served as lead in training 10 employees on Epic system)

Northwest Oral Surgery - Marietta GA

Surgical Coordinator, January 2010 to January 2019

Manage Surgery Schedule

Enter Data and Complete Paperwork

Obtain Authorizations for hospital surgery, insurance billing, and follow up.

Manage 5 Doctor Schedules/6 offices for hospital cases.

Knowledge of CPT/CDT/ICD-10 coding

Schedule Hospital Patients

Use of WinOMS Software

Manager of Marietta office for 3 years (until restructuring)

Discovery Point #25 – Acworth, GA

Owner, June 2005 to December 2009 Acworth GA

Administration of Business

Hiring and Firing of Employees

Payroll - QuickBooks

Collect Money from Parents

Pay Business Expenses

Marketing and Promotion

Northwest Oral Surgery – Woodstock, GA

Front desk receptionist, January 1997 – May 2005

Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments for three offices and 3 providers

Assisting patients to fill out information forms.

Preparing patients’ charts and daily schedules for the dental staff.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Communicating with medical and dental insurance providers to determine if patients required to make co-payments.

Verifying methods of payment and collecting payments as needed.

Sending out claims daily, closing out claims

Multiple front desk duties as needed for check in and check out

Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dr. Robert Ferrill, general dentist – Roswell, GA

Dental Assistant, Front Desk, Office Manager, 12 years

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