Time Delivery Payroll Clerk

Lydia Misaalefua

****N Commerce St, #****, N Las Vegas, Nevada, 89032, US • 725-***-**** • adu8k3@r.postjobfree.com With hands-on experience, eager to learn new skills and advance knowledge. Database maintenance

Organization

Processing orders

Planning and coordination

Quick learning

Routing Specialist - August, 2021 to Present

Crocs - Las Vegas, NV

Responsible for maintaining and monitoring a high level of on-time delivery reliability, service, and performance. In charge of scheduling transportation on a daily basis from 12-90+ constantly checking for efficient routes and workload schedules. Had an excellent attendance record and was always on time for work. Customer Service Dispatcher - September, 2018 to August, 2021 Sunset Transportation - North Las Vegas, NV

Used AS400 Software to compile data gathered from various sources. Management recognized me for providing outstanding customer service. Answered 30-75 phone calls per day to assist customers. Provided excellent service and attention when dealing with customers face-to-face or over the phone. Was in charge of over 10 Local drivers' dispatching, route planning, and vehicle tracking. Responded to over 25-80+ daily requests accurately and efficiently for all pick up or deliveries in or out of Trade shows. Order all office supplies.

Appointment Clerk - April, 2018 to September, 2018 Reddaway - Las Vegas, NV

Incoming calls were routed to internal personnel and departments, with the best-qualified entity responding to the callers' needs. Schedule appointments with customers based on their preferences. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Kept track of visitors and screened them to ensure that they had access to inter-office personnel. Sorter Operations Associate - October, 2017 to March, 2018 On Track & Field, Inc. - Simi Valley, CA

Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Copied, logged, and scanned supporting documents before filing everything in the client's files. Used a point-of-sale system to enter orders, process payments, and issue receipts. Lead Biller/ Dispatcher - October, 2015 to March, 2017 All Temperature Control - Chatsworth, California

Answered 55+ calls per to help customers with their questions and concerns. accurate records of work activities, time, materials, and faults on work order to Bill Customers. Invoice timely manner, to ensure ontime payment.

Senior Payroll Clerk - September, 2010 to October, 2015 Roadrunner Freight - Los Angeles, CA

Transferred correct data from payroll spreadsheets into Paycheck system with 100% accuracy on my own. Maintained employee trust and protected payroll operations by keeping information confidential. Kept accurate log of Drivers pick up logs insured correct weight and or pallet count changes pay levels. Used PAYCECK System to accurately calculate payroll deductions and processed payroll to meet predetermined deadlines. Used AS400 and MYPAY to calculate salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination, and garnishments. Order all warehouse office supplies.

Site Supervisor - October, 1994 to February, 2010

UPS Customer Center - Van Nuys, CA

Organized and optimized unload crew's daily operations in truck unloading and sorting to ensure consistent on-time delivery. Help created work schedules for all team members to maximize shift coverage. Help train new employees, observe their production to ensure being performed safely. Oversaw daily operations on site, ensuring that team production ran smoothly, and did daily facility checks. High School - 1992

Tafuna High School - Tafuna, Western District

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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