Entry Representative Data

SUZETTE SMITH

**** *** **-***, **********, Texas, 75401, US 1-903-***-**** ***************@*****.*** Proficient at listening to customers, meeting productivity goals, and staying current on company offerings. Committed to providing world-class customer service while remaining professional. Customer service leader who is patient and empathetic, with a strong background in conflict resolution and customer service. Customer service specialist who is dedicated to providing excellent service and resolving issues in a timely manner. Motivated to keep customers happy and contribute to the company's success. Customer-oriented

Good communication skills

Multitasking

Motivated team player

Data entry

Quick learner

Positive and friendly

Active listening skills

Telephone etiquette

Excellent written and oral communication

Computer literate

Customer service

1995

Ford High School Quinlan, TX

Customer Service Specialist September, 2022 to December, 2022 Brinks Home™ Dallas, TX

Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities. Quickly resolved customer issues while adhering to company policies. Answered questions and concerns from internal and external customers about shipments, billing, status, services, carriers, and [Type] requirements. Requested escalation for unresolved issues.

Provided excellent customer service, fostering strong relationships, retention, and satisfaction. Scheduled technician repair appointments at the request of the customer. Data Entry Representative September, 2016 to September, 2022 Change Healthcare Greenville, TX

Used a 10-key pad to enter numerical data into databases quickly and accurately. Maintained optimal quality levels to avoid critical errors and support team performance goals. Added documents to file records and created new records to support filing needs. Corrected any data entry errors to avoid issues like duplication or data degradation in the future. Obtained scanned documents and entered them into a database. Scanned documents and saved them in a database to keep track of important organizational data. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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