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Data Entry Customer Service

Location:
Broussard, LA, 70518
Salary:
14.00
Posted:
February 09, 2023

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Resume:

AMBER LANDRY

Self-Employed

Lafayette, LA *****

337-***-**** - adu8ih@r.postjobfree.com - WWW: Online Digital Resume PROFESSIONAL SUMMARY

Resourceful, successful at coordinating and monitoring operations across various departments. I'm a problem-solver, dedicated to promoting organizational efficiency. Have a committed and hardworking mentality. A passionate job seeker with strong organizational skills eager to secure a remote position from home. Ready to achieve company goals and accomplish relationships with customers. Skilled in working under pressure and adapting to new situations and challenges. Well-versed in sales, inventory management, accounting, and customer ordering and support. SKILLS

CDC sanitation and household management

Accounting

Dispatch

Job tracking

Business correspondence

Customer Service and Assistance

Audit tracking

Marketing

Sales

Data Entry and Maintenance

Efficient and Detail-Oriented

Upselling Products and Services

Effective Customer Communication

Calm and Professional Under Pressure

Order and Refund Processing

Administrative and Office Support

Past Due Account Management

WORK HISTORY

05/2018 to Current Contract House Cleaner & Refurbishing of Furniture Self-employed – Lafayette, LA

House cleaning services in Lake Charles and Baton Rouge Louisiana, due to high demand after hurricane and Coved. I also refurbish furniture, and resale antiques. I contract myself out to contractors who flip houses. When contractors are ready, I clean and stage houses to be sold. I also refurbish furniture marketing it for sale online. I also sell antiques as a hobby.

11/2009 to 03/2015 Multiple Positions for Staffing Services Manpower, Lofton, Advantage Resources, Spherion, A – Lafayette, LA Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation. Audited workplace, employee and management policies and procedures. Cartography, Business Correspondence, clerical, multi-line telephone systems, customer service, Accounts payable, Accounts receivable, invoicing, job tracking, sales, quality control, human resources, dispatch and calculations for trucks for hotshot company, tracking and maintaining running times for cranes for maintenance, daily deposits. Examples of companies staffed in were receptionist for oilfield and legal firm. Office Manager for tool

05/2002 to 09/2007 Administrative Office Manager

Jones Brothers Of Lafayette – Lafayette, LA

Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of maintenance crew and salesman. Accounting, Job cost and job tracking, collections, customer service, Managed daily database administration of Visual Fox Pro. Assisted office head in planning and execution of sales and safety meetings, and business correspondence. Oversaw office inventory activities by ordering and requisitions and stocking and shipment inventory. Maintained database with customer updates and report generation. Created and tracked new job files, and any bids or proposals made to that job. Prepared closeout of jobs for corporate to send for Invoicing. Supervised and scheduled out 15 man construction crew.

02/1995 to 03/2002 Clerk in Water and Lights Division City Of St. Martinville – St. Martinville, LA

Customer service and support of water and electrical hook ups and deposits. Collected payments from customers for electric bills and deposits. Daily balance and deposit of all collections. Customer support on phone and drive thru service. Attended City Council meetings. Worked directly with mayor on disconnection and reconnection pf services, and installment payments.

03/1991 to 05/1993 Clerk

St. Martin Parish Assessor's Office – St. Martinville, LA Temporary position while attending high school.

Provided clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Interacted with customers by phone, email or in-person to provide information. Studied carpology and topology.

EDUCATION

02/2011 Business Administration And Management

LSUE - Eunice, LA

03/2006 Certified Medical Insurance And Billing Clerk Acadiana Area Career College - Lafayette, LA

06/2004 Certified Medical Office Assistant

Acadiana Area Career College - Lafayette, LA

03/1993 High School Diploma

St. Martinville Senior High School - Saint Martinville, LA



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