Gopal Chawla

Phone: 973-***-**** Email: adu8i3@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 20 Years of IT experience as a Mainframe Programmer Analyst. Works in development, maintenance, testing, and support of application software on IBM Mainframe Systems. Experienced in health insurance, Retail services merchant banking, book publishing, and pharmaceutical marketing domains.

Skilled in all phases of Software Development Life Cycle (SDLC): Requirements Gathering, Construction, Unit Testing, and Support to various testing techniques – Integration, Quality Assurance (QA) Testing, User Acceptance (UAT) Testing, Regression Testing, and Production Support.

Functional Responsibilities: Requirements gathering, application design, configuration, test script generation and execution, writing installation guides, and production support.

Technical (Technical Analyst, Developer) Activities: Interfacing with users; developing specs; estimating work; designing custom solutions; programming, scheduling, and producing documentation; and providing production support.

Programmer/Analyst Responsibilities: Communicates with business to discuss requirements, writes technical requirements, defines IT solutions, develops code, provides test data and test case to support testing, communicates with project stakeholders, provides support to deploy and deliver the final product to the business.

Has performed multiple roles throughout career, including Senior Programmer/Analyst. Specializes in COBOL, CICS, VSAM, DB2, SQL, JCL and MVS. Has extensive hands on experience working on tools like EXPEDITER, CHANGEMAN, File-Aid, FTP, NDM, SPUFI, QMF, ISPF/TSO, etc.

Good team player, with an interest toward exploring, learning, and using new tools and software quickly and efficiently.

TECHNICAL SKILLS

Operating Systems

Z/OS (IBM Mainframe),TSO/ISPF, OS/390, MVS/ESA, Windows, VSE/ESA

Programming Languages

JCL, COBOL, BAL, CICS, CICS, EasyTrieve

Version Control Tools

CHANGEMAN, Librarian

File Management and DB Tools

File-Aid, SPUFI, QMF

Debugging Tools

EXPEDITER

Other Tools and utilities

TSO/ISPF QMF, SDSF, IBM utilities, CA7

Database

VSAM, DB2, IMS

PROFESSIONAL EXPERIENCE

February 2017 – August 2022

Software Engineer/Mainframe Developer

JPMorgan Chase (August 2017 – August 2022)

Collabera Inc. (February 2017 – July 2017) Client: JPMorgan Chase

Participate in Agile/Scrum meetings.

Groom stories to make it ready for coding into programming solutions.

Code solution to stories in COBOL/BAL CICS DB2 environment, using Agile methodology.

Create test plan for unit testing, system integration testing, and user acceptance testing.

Assist QA team members in their testing scenarios.

Resolve transaction ABENDS using COMPUWARE ABEND AID.

Participate in production support on-call duties: Acknowledging user requests, researching issues reported by users, performing RCA after analyzing application code, documenting and responding to users.

Interface with business partner, create project turnover documents, support User Acceptance testing, prepare install guide, and implement fixes as part of the production support team.

Analyze Business Requirement Documents and create Technical Requirement document, code solution, test and debug, implement and do post installation verification and notification.

April 2014 – December 2016

Senior Mainframe Production Support COBOL Programmer/Analyst

Computer Aid, Inc. Client: Emblem Health, NYC

Monitor production in REALTIME COBOL/CICS/MQ environment.

Proactively identify production issues and take necessary steps to rectify issues before an outage happens to meet SLA.

Test and debug using EXPEDITER.

Create test plan for unit testing, system integration testing, and user acceptance testing.

Resolve transaction ABENDS using ABENDAID.

Participate in production support on-call duties: Acknowledging user requests, researching issues reported by users, performing RCA after analyzing application code, documenting and responding to users.

Interface with business partner, create project turnover documents, support User Acceptance testing, prepare install guide, and implement fixes as part of the production support team.

Analyze Business Requirement Documents and create Technical Requirement document, code solution, test and debug, implement and do post installation verification and notification.

Research application issues and ownership of fixing problems in a timely manner.

Environment: Z/OS, COBOL, EasyTrieve Plus, CICS, DB2, JCL, VSAM, TSO, ISPF, BAL, File manager, SAR, ABENDAID, SQL, EXPEDITER, CHANGEMAN

March 2008 – April 2014

Mainframe COBOL Programmer/Analyst

Emblem Health, NYC

●Developed technical design documents from business requirement documents after conducting detailed research of current production enrollment systems utilizing librarian search tools and EXPEDITER.

●Coded programs in Librarian, utilizing COBOL 370, BAL, VSAM and CICS command level.

●Tested and debugged using EXPEDITER

●Created test plan for unit testing, system integration testing and user acceptance testing.

●Resolved transaction ABENDS using ABENDAID.

●Participated in production support on-call duties: Acknowledging user requests, researching issues reported by users, creating resolutions after analyzing application code, documenting and responding to users, representing change control tickets at weekly meetings.

●Interfaced with business partner, created project turnover documents, supported User Acceptance (UAT) testing, prepared install guide and implemented projects as part of Release Methodology.

Projects:

Developed enrollment systems in COBOL to process commercial enrollment transactions from various agencies of the City of New York.

Participated in the Health Care Reform project and developed a variety of solutions, both batch and online, to fulfill requirements of Health Care Exchange called market place.

Worked on Medicaid and Medicaid Advantage Roster Validation projects to assist business partners in validating Medicaid data from New York State before they would run monthly jobs to load monthly roster data into the enrollment system.

Environment: Z/OS, COBOL, JCL, CICS, VSAM, BAL, EXPEDITER, ABENDAID, EASYTRIEVE

July 2000 – March 2008

Senior Programmer/Analyst

HSBC (Retail Merchant Services)

Developed functional and technical specs from business requirements document.

Coded programs in CHANGEMAN environment, utilizing COBOL 370, Assembler, VSAM and CICS command level.

Tested and debugged using EXPEDITER.

Created test plan for unit testing, system integration testing, and user acceptance testing.

Created script for stress testing.

Resolved transaction ABENDS using ABENDAID.

Developed batch COBOL program, using EXCI (External CICS Interface) Batch interface to communicate with CICS region.

Conducted stress test for online applications for various projects to ensure no impact to production environment.

Participated in production support on-call duties: Acknowledging user requests, researching issues reported by users, creating resolutions after analysing application code, documenting and responding to users, representing change control tickets at weekly meetings.

Developed various CICS transactions such as sequential terminal transaction to purge records from online files (during CICS start-up) and developed testing tool simulators and purge transactions.

Interfaced with offshore coordinator, conducted code walk through to ensure it met technical specs, created project turnover documents, supported User Acceptance (UAT) testing, prepared implementation plan and implemented projects as part of Release Methodology.

Projects:

Worked on Extended Credit Project, by creating Extended Credit Simulator (CICS transaction) utilizing COBOL and CICS.

Modified existing Credit Application interface to support Extended Credit functionality.

Worked on OFAC (Office of Foreign Assets Control) Compliance Project.

Enabled HSBC private label credit card applications system to verify credit applications with OFAC database using COBOL, Assembler, and CICS code.

Built interface program to display data from OFAC database utilizing BMS Maps.

Environment: Z/OS, COBOL, TSO, VSAM, JCL, EXPEDITER, File-Aid, CICS

EDUCATION

Associate of Applied Science Degree in Computer Programming from Bergen Community College

Bachelor of Science Degree in Chemistry, with a Minor in Physics, from the University of Bombay

REFERENCES

Will be furnished upon request.

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