SERGIO
PERALES
adu8g1@r.postjobfree.com
Houston, TX 77075
SKILLS
• Microsoft Visual SourceSafe
• Eagerness to Learn New
Technologies
• Object-Oriented
Programming (OOP)
• Running Team Meetings
• Strong Communication and
Interpersonal Skills
• Structured Query Language
(SQL)
• PowerPoint
• Excel
• (ISC)2 certification in
progress
EDUCATION
Arizona University
Global Campus
Bachelor of Science:
Information Technology
PROFESSIONAL SUMMARY
Driven Retail Manager with more than 8 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing team atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure Application Programmer/analyst position. Ready to help team achieve company goals.
WORK HISTORY
T-Mobile - Retail Associate Manager
Houston, TX • 05/2013 - Current
• Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
• Trained employees in suggested selling and merchandising techniques to obtain sales quotas.
• Helped develop several leaders as Associate manager with prior knowledge from being Manager helping 4 mobile experts move to Associate Managers and 2 Associate Managers to Managers.
T-Mobile - Retail Store Manager
Houston, TX • 05/2016 - 05/2019
• Managed store organization, maintenance and purchasing functions.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business
objectives by inspiring staff and promoting target products, moving teams from 1800 in nation to top 200.
.