Service Clerk Representative
Resume:
Tyler Thrower
Jacksonville, FL *****
adu8aq@r.postjobfree.com
Work Experience
Customer Service Representative
Fidelity Investments - Jacksonville, FL
February 2021 to February 2022
I was responsible for fielding customer calls, usually due to an issue with their investment account. It was then my responsibility to quickly identify the problem, and either work through the conflict to resolve it, or get the client in touch with the appropriate internal group. Pharmacy Technician
Publix - Jacksonville, FL
July 2016 to June 2020
I worked as a pharmacy technician for Publix. I was responsible for processing prescriptions, providing premier customer service to patients, contacting doctor’s offices and insurance companies, and filling the prescriptions.
Physical Therapy Technician
Progressive Step Rehabilitation - Jacksonville, FL August 2015 to July 2019
I worked as an aid to the physical therapist. My responsibilities varied from giving instruction to patients on exercises, scheduling, billing, and answering phones. Front Service Clerk/Cashier
Publix
October 2013 to October 2015
I started with Publix as a front service clerk. My responsibilities included bagging groceries and front of house cleaning. I then moved to cashier, and was responsible for ringing up groceries for customers. Pharmacy Technician
Education
High school diploma or GED in General Studies
Florida State College at Jacksonville - Jacksonville, FL September 2015 to Present
High school diploma
Skills
• Cash Handling
• Computer Operation
• Medical Billing
• Order Entry
• Pharmacy Technician Experience
• Typing
• Customer Service
• Medical Office Experience
• Communication skills
• English
• Customer support (7 years)
Certifications and Licenses
Pharmacy Technician Certification
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