Data Entry Front Desk

Peggy Summerhill

Retail Merchandiser

Sheffield, AL

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Team Leader

North American Lighting (NAL) - Muscle Shoals, AL

February 2021 to Present

I started as a Press Operator where I inspected and packaged components before sending them to be assembled. In becoming a Team Leader, I was responsible for maintaining inventory counts, creating and following a sequence and adjusting to meet assembly demands, coordinating team members efficiently as work flow fluctuated, maintain accurate inventory tracking, sending emails with updates as needed, giving and receiving shift reports to on-coming, out-going teammates as well as supervisors. Lead Retail Merchandiser

Set and Service Resources - Raleigh, NC

September 2020 to Present

Reset and remodel retail business according to specifications of client, provide excellent customer service at all times, identify challenges and work to resolve any obstacles, lead a team of 5-10 representatives and help to accomplish assigned task

Retail Merchandiser

Spar Merchandising Inc. - Auburn Hills, MI

February 2020 to August 2020

Remodel and reset retail establishments. Build and/or tear down and remove fixtures and shelving units to specifications. Follow planograms to reset modular displays and regular product placement. Caregiver

Hill's Helping Hands - Florence, AL

April 2019 to March 2020

I provide assistance with daily living activities for individuals in their homes. Companionship,assistance with appointments, detailed records of all aspects of care, manage medications and work with doctors, pharmacies, and other agencies to ensure client and family satisfaction. Direct Support Professional

The ARC of the Shoals - Tuscumbia, AL

January 2018 to January 2020

I provide companionship, direct support, and a safe living environment for intellectual challenged adults. Fundraiser/Office Assistant

Fraternal Order of Police Lodge - Sheffield, AL

April 2012 to September 2017

Assisted with all aspects of office duties, making calls to donors, taking calls, invoicing, filing, preparing mailings, marketing, conflict resolution, and collection of donations and contributions. Customer Service Representative/Call Center

Walgreens Call Center - Muscle Shoals, AL

September 2005 to June 2006

Answered inbound calls from clients and pharmacies to resolve questions and concerns about coverage, refills, prior approvals,and pricing. Used the Avya system as well as in house programs. Night Audit/Front Desk Clerk

Jameson Inn - Florence, AL

March 1999 to September 2000

Completed night audit duties, created reservations, checked guests in and out of rooms, set up breakfast area, maintained clean and tidy work area, attended to guests requests. Stocker/Cashier

Walmart - Florence, AL

February 1996 to April 1997

Operated register and assisted customers with purchases. Provided customer service. Assisted with inventory control. Stocked products for consumer consumption. Took initiative in setting product display to peak customer interest. Followed modular layout for shelving assignment. Night Auditor/Front Desk Clerk

Tourway Inn of Birmingham - Birmingham, AL

September 1989 to April 1990

Performed Night Audit duties, check in guests, maintain clean and tidy work space. Position was temporary.

Education

GED

Skills

• Direct Support

• Direct Care

• Home Health

• Personal Care

• Home Health

• Customer Service

• Data Entry

• Typing

• Word

• Excel

• Caregiving

• Fundraising

• Front Desk

• Home Care

• Night Audit

• Guest Services

• Conflict Management

• Payroll

• Merchandising

• Planograms

• Cash Handling

• Pricing

• Sales

• Retail Management

• Retail Sales

• Inventory Control

• Management

Certifications and Licenses

CPR/First Aid

Assessments

Customer focus & orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Data entry: Attention to detail — Proficient

January 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Data entry: Accuracy — Expert

January 2021

Entering data quickly and accurately

Full results: Expert

Attention to detail — Highly Proficient

January 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Working with MS Word documents — Proficient

January 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Cashier skills — Highly Proficient

January 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

Following directions — Highly Proficient

January 2021

Following multi-step instructions

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Attended and completed Data Entry course offered by Shoals Career Center in 1995.

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