Briana Roberts

**** ******** ***

Akron, Ohio ***14

330-***-****

adu887@r.postjobfree.com

EXPERIENCE

Bank Lounge- Akron, Ohio— Bartender/assistant manager

December 2021-current

●Monitoring cash intake to reduce discrepancies

●Resolved escalated customer complaints to maximize satisfaction and loyalty

●Completed thorough opening, closing and shift change functions to maintain operational standards each day

●Maintained detailed inventory of bar supplies and stocked work areas

●Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives

●Restocked beer and liquor regular and after special events

●Monitored patron alcohol consumption to encourage safety

The Friendly Tavern- Akron, OH- Bartender

May 2021-December 2021

●Balanced daily registers and generated sales reports for management

●Trained new bartenders on drink preparation and upselling techniques

●Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests

●Checked identification of guests to verify age requirements for alcohol purchase

●Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions

Cleveland Clinic - Akron, OH- Secretary

December 2019-May 2021

●Anticipated leadership needs by preparing or gathering records, reports and correspondence

●Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals

●Supported team members with stocked supplies and well-maintained office equipment

●Coordinated communications, taking calls, responding to emails and interfacing with clients

EDUCATION

Barberton High School: 2004-2007

Project Learn: 2010- GED

Some college: Herzing University- Akron, Ohio- 2012-2014

Akron Gerber Beauty School: 2022-2023- Advanced Esthetician

SKILLS

●Safe serving knowledge

●Reliability

●Accountability

●Employee training

●Outgoing personality

●Customer Service

●Health codes compliance

●Service oriented mindset

●Marketing and sales experience

●Organizational ability

●Recruitment

●Diverse beverage knowledge

●Purchasing

●Sanitation

●Planning and organizing

Contact this candidate