Victoria Sarpong Anokye

Accra, Ghana ***** +233-*********

adu86k@r.postjobfree.com

PROFESSIONAL

SUMMARY

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

SKILLS

• Database Access

• Excel

• Tally

• Office administration

• Report Development

• Advanced MS Office Suite

Knowledge

• Accounting Skills

• Customer and client relations

• Administrative support

WORK HISTORY

RECEPTIONIST, OFFICE MANAGER AND STORES MANAGER 07/2021 to DATE

Sahara MEP Engineering Ltd Accra, Ghana

RECEPTIONIST

• Greet and welcome guests as soon as they arrive at the office

• Provide basic and accurate information in-person and via phone/email

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)

• Manage inventory at the stores

• Answer, screen and forward incoming phone calls

• Receive, sort and distribute daily mail or deliveries

• Update calendars and schedule meetings

• Maintain soft copy of relevant documents.

OFFICE MANAGER

• Booking transport and accommodation

• Organising induction programmes for new employees

• Organising company events and conferences

• Ordering stationery and equipment

• Processing invoices and managing office budgets

• Implementing and maintaining procedures/office administrative system STORES MANAGER

• Handle entries for Engineers.

• File and keep track of technical documents

• Record the store material receipt and consumption on a daily basis

• Receiving materials, stocking, recording of receipts, assisting junior engineer to prepare quality reports of the received materials

• Updating the stocks periodically

• Inform the concerned engineer of the status of balance material in order to raise further indent

• Prepare fortnightly/monthly consumption reports jointly with junior engineer

• Maintain records of departmental tools, machinery ect on site

• General supervision on the site regarding wastage of material, improper use of material

• Monthly inventory taking, making sure waybills and requisitions follows correct procedures of the company.

ADMINISTRATIVE ASSISTANT 06/2019 to 07/2020

PWC Accra, Ghana

• Manage partners' diaries and personal affairs.

• Proactively prepare correspondence in accordance with firm standards.

• Prepare electronic and hardcopy presentations and proposals and complete various other ad hoc projects.

• Prepare expense reports, weekly timesheets and related documentation.

• Maintain documents and control access to internal databases.

• Research, collect, organize and distribute information for internal and external meetings.

• Take and transcribe minutes of meetings.

• Coordinate executive seminars, meetings, business hospitality/entertainment and travel arrangements.

• Liaise with organizations and overseas clients in responding to routine enquiries.

• Maintain and update client database.

• File, index

FIELD SUPERVISOR 05/2018 to 05/2019

Forestry Commission Ghana Accra, Ghana

• Performs all duties and responsibilities in accordance with Ghana Forestry commission's approved Plans, Policies, Standards and Programs, and as directed by the Forestry Operations Manager.

• Maintains confidentiality on all matters related to the affairs of Ghana Forestry commission

• Develops and completes daily or weekly report to Forestry Operations Manager on the operations of Ghana Forestry commission including progression of contracts and environmental incidents.

• Monitors contract budgets and project work plans for the Ghana Forestry commission

• Provides commitment and direction to improve safety and the environment, reduce operational costs to maximize margins while meeting profit requirements.

• Works with other staff to develop a weekly schedule for all forestry commission employees.

• Assists in ensuring the health and safety of employees and contractors by monitoring work practices in the field (audits) and by providing for emergency health and safety measures.

ADMINISTRATIVE OFFICER 08/2017 to 09/2018

Accra Girls Senior High School-National Service Personal Accra, Ghana

• Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.

• Working with the academic leadership team to promote effective communications across the Schools, Academic Operations and Careers

& Student Services departments

• Preparation of documents and file maintenance (hard and soft copy)

• Provide support to academic leadership team in respect of compiling reports, reviews and audits as applicable.

• Manage receipt and communication of student complaints.

• Any other such duties that may arise commensurate with the position SALES REPRESENTATIVE 04/2016 to 08/2017

Enterprise Insurance Company Ltd Accra, GHANA

• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.

• Drove team revenue totals by bringing in top sales numbers.

• Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 60%.

• Quoted and calculated premium rates for policies, using rate book and calculator.

• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques. MEDICINE COUNTER ASSISTANT 01/2010 to 01/2015

Fredan Pharmacy Ltd Accra, GHANA

• Worked flexible hours; night, weekend, and holiday shifts.

• Dispensing Drugs

• Cashier

• Developed and maintained courteous and effective working relationships.

• Served customers in friendly, efficient manner following outlined steps of service.

EDUCATION

Bsc Accounting 06/2016

Presbyterian University College, Eastern Region, Ghana Senior School Certificate 06/2008

Benkum Secondary School, WASSCE, Eastern Region, Ghana

.

REFERENCE

Dr Brainerd Anani

Managing Director

Graft Foundation

Telephone: 020*******

Email: adu86k@r.postjobfree.com

Mr. Nana Asare Bediako

The Registrar

University College of Management Studies

Telephone: 024*******

Email: adu86k@r.postjobfree.com

Mr. Ekow Christian Aidoo

Project Supervisor

PricewaterhouseCoopers (PWC)

Telephone: 024*******

Email: adu86k@r.postjobfree.com

Contact this candidate