RESUME
Heather Watson
Hendersonville, TN *****
adu850@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer Work Experience
Psychiatric Technician
Whitestone/Middle Tennessee Mental Health Institute - Donelson, TN August 2022 to Present
I’m responsible for patient intake, assessing new admissions, vitals, rounds, charting, assigning units, assisting with med pass, monitoring patient behavior, looking for any changes in behavior.
Respite Care Provider/live in weekends
Private client/Jim Shannon - Hendersonville, TN May 2018 to Present
Meds, bathing, feeding, pt, skin checks, vitals, socializing.
My CNA certification has lapsed, but I’m going to sit for the exam again.
CNA - Certified Nursing Assistant
Red Cedar Glen Assisted Living - Hendersonville, TN March 2022 to August 2022
Vitals, asepsis, patient care, meds, companionship, light domestic duties.
Head Teller
U.S. Bank - Gallatin, TN
April 2008 to November 2013
Scheduling, auditing, hiring, and running, a great team who worked amazingly well together.
Customer Service Representative/Head Teller
First Tennessee - Hendersonville, TN July 2005 to December 2008
Assisting customers with account issues, opening accounts, personal loans, etcetera. Head of ordering money, auditing vault, and tellers.
Vault Teller
First American Bank - Nashville, TN June 2001 to May 2005
Teller in charge of ordering money, auditing cash, supplying other tellers with funds.
Pharmacy Technician
Eckerds Pharmacy - Hendersonville, TN June 1998 to December 2001
I began as a part time teller, and advanced to the head CPhT.
Manager
eSCENTuals - Madison, TN July 1995 to December 1998
I began as a part time sales person, and worked my way up to management. It was a lovely job. I was able to assist customers with creating their own signature fragrances, and/or fragrances for a loved one. I supervised 5-10 other employees, depending upon the season. We had an excellent retention rate, and many regular customers.
Concierge
The Blennerhassett - Parkersburg, WV May 1994 to June 1996
I began as a booking agent and advanced to concierge. My responsibilities included making reservations for guests, recommending local attractions, and ensuring guests enjoyment while staying in our hotel.
Teaching Assistant
PrivateClients - Parkersburg, WV January 1992 to August 1994
I was involved in a school work program for college credits. We worked with children, and adults, on the spectrum, as well as dementia patients. It could be challenging, but it was very fulfilling work. It prepared me when my son was diagnosed with Asperger’s. I knew within the first year that he was likely on the spectrum, and I was able to work with him from a very young age. He’s now 24 years old, a college graduate, and a police officer. Hopefully, I helped prepare him for success in the real world. That said, he’s successful because he worked extremely hard to learn social cues, and adapt to the outside world.
Education
Secondary School Education in Chemistry
Volunteer state - Gallatin, TN
April 2022 to Present
Some college in CNA
NHC - Hendersonville, TN
Skills
• Phlebotomy (8 years)
• Basic life support (10+ years) • CPR (10+ years)
• Vital Signs (10+ years)
• Spanish Speaker (2 years)
• Alzheimer's Care (6 years)
• Patient Care (10+ years)
• Venipuncture (6 years)
• Meal Preparation (10+ years)
• Hospital Experience (2 years)
• Hospice Care (4 years)
• Infection Control Training (10+ years)
• Nursing (8 years)
• Home Care (10+ years)
• Phlebotomy (6 years)
• Cleaning Experience (10+ years)
• Senior Care (10+ years)
• Food Preparation (10+ years)
• Computer Skills (8 years)
• English (10+ years)
• Microsoft Word (10+ years)
• Caregiving (10+ years)
• Memory Care (8 years)
• Dementia Care (8 years)
• Medication Administration (6 years)
• Laundry (10+ years)
• Computer Operation (10+ years)
• Anatomy Knowledge (10+ years)
• Physiology Knowledge (8 years)
• Medical Office Experience (Less than 1 year)
• Laboratory Experience (2 years)
• Critical Care Experience (5 years)
• EMR Systems
• Communication skills (10+ years)
• Cerner
• ICD-10
• Experience Administering Injections (10+ years) • Epic
• Teaching (10+ years)
• Medical Terminology (10+ years)
• ICD Coding
• Care plans
• Medical Records
• Autism experience (10+ years)
• Data collection (10+ years)
• Applied behavior analysis (2 years)
• Supervising Experience (10+ years) • Customer support
• Customer service
• Data entry
• Time management
• Experience with Children
• Auditing
• Leadership
• Computer literacy
• Sales
• Spanish
• CPT Coding
• Pharmacy Technician Experience
Languages
• English - Expert
• Spanish - Intermediate
• American Sign Language - Intermediate
Military Service
Branch: United States Army
Service Country: United States Rank: Private First Class October 1995 to February 1996
Medical discharge
Certifications and Licenses
CNA
June 2015 to August 2015
Psychiatric Nursing Technician
December 2022 to December 2024
I’m currently working as a Certified Psychiatric Technician, but I’m graduating in December with ASN and I will bridge to RN.
BLS/CPR Certification
December 2022 to December 2024
First Aid Certification
March 2020 to March 2022
AED Certification
State Tested Nursing Assistant
March 2019 to March 2021
Certification lapsed, but I plan to receive recertification.
A.S.N
December 2022 to December 2024
I’m currently working as a Psychiatric Technician, but I graduate this semester with my ASN. I plan to bridge to an RN, and complete my BSN.
Additional Information
First language is English and I’m Spanish speaking.