Customer Service Purchasing Manager
Resume:
SUSAN GANDY
Tulsa, Oklahoma *****
***********@*****.***
Flexible and Strong customer service, excellent follow through and ability to schedule tasks conducive to the auto industry and sales with complete autonomy. The ability to aid customers needs in effort to yield the best possible outcome for future repeat business coupled with a positive work environment.
*Experienced in verbal communication in skills
*Experienced in excellent organizational skills
*Experienced in Microsoft Word
*Experienced in Excel spreadsheet for data tracking
*Experienced in ability to work directly with people one on one
*Experienced with software system called Eleads
*Experienced with software system called Drive
Authorized to work in the US for any employer
WORK EXPERIENCE
Production Print/Marketing
Staples, Tulsa OK
12/20/21 to 6/10/22
Worked in production of print/marketing for business cards, blueprints, lamination, with various print jobs customers supplied. Customer service oriented with some design work. Fast paced with management monitored for results.
Sales Professional
Ferguson Buick GMC – Broken Arrow, OK
September 2012 to Sept 2021- Retired
Vast knowledge of General Motors vehicles such as trucks, ton, ton and one ton and product knowledge of towing capacity, SUV’s and seating capacity, Bluetooth with multiple mobile devices, Apple and Android car play functions, OnStar set up features, interaction with multiple vendors, ability to meet with customers in effort to ensure a positive experience, great closing skills for negotiation on pricing along with vast knowledge of other makes and models besides General Motors. I delivered all conducive paperwork to management for a smooth transition for customer purchase.
Sales Professional
Momentum Chevrolet – Sonic Automotive
August 2011 to September 2012
Vast knowledge of General Motors vehicles such as trucks, ton, ton and one ton and product knowledge of towing capacity, SUV’s and seating capacity, Bluetooth with multiple mobile devices, Apple and Android car play functions, OnStar set up features, interaction with multiple vendors, ability to meet with customers in effort to ensure a positive experience, great closing skills for negotiation on pricing along with vast knowledge of other makes and models besides General Motors. Ability to deliver all conducive paperwork to management for a smooth transition for customer purchase.
Materials Technician
Samson Resources, Stacy Schusterman
April 2006 to March 2011
Accounts payable processing with multiple clients, planning and maintaining inventory control for multiple company field offices, assist material coordinators with transfers for pipeline tubing and casing, reporting data to the Purchasing manager on a weekly basis, handling all field related issues via phone, e/m and internal messaging for support and trouble shooting.
Accounts Receivable Associate
Omni Packaging, Tulsa Oklahoma
April 2002 October 2005
Responsible for all incoming cash receivables to post to designated accounts with a cash flow of $500k per month, Collections for company in effort to reduce past due accounts and assist CFO on related issues, support to sales staff on receivable issues.
Traffic Director
Clear Channel Communications, Tulsa Oklahoma
February 1997 to February 2002
Responsible for two am radio stations and all commercials scheduled on a 24 hour playlist log, voice over work post production for on air commercials and assist the program directors of six stations with on air issues.
EDUCATION
Austin Community Television - Basic Video Training
Gloria Lang Interiors, Ltd. - Apprenticeship Training for Interior Design
Tulsa Community College - Completed 50 hours toward Associate Degree
Samson Training Center – Internal seminars and training
LICENSES
FCC License - On-Air Programming and Broadcasting
References Available Upon Request
Contact this candidate