Front Desk Office Services

NELSIWE NELLY SIMELANE, P.O. Box ****, Manzini, Eswatini

Telephone: +25350037 Cell: +268********

Email:*****************@*****.***

EDUCATION

Advanced Diploma in Human Resources Development; Wesco college (March 2017 to Sept 2019) ICT AT Swaziland National Library Service (Feb 2013 to July 2013)

Human Resource Work Experience: 2018-Date

Organization: Pinkett’s Investments PTY LTD

JOB RESPONSIBILITITIES

I am a creative self-motivated and result oriented professional with experience in coordination and excellent leadership and negotiation skills.

keeping records of the organisation and assisting with processing payments and scheduling appointments

Front desk managing, receiving phone calls and directing them accordingly

Hire or refer qualified candidates

Conduct new employee orientations

Conduct job interview for new applicants

Consult with employers to identify needs and preferred qualifications.

Conduct reference check and background.

Resolve issues between management and employees

Front Desk Work Experience 2014-2018

Pinkett’s Investments PTY LTD

Answering phone calls and providing general information.

Possibly handling event coordination, both internally and externally

Handling queries and complaints via phone, email and general correspondence

Greeting all visitors

Transferring calls as necessary

Possibly managing office supplies such as stationery, equipment and furniture

Performing ad-hoc administration duties

Maintaining office services as required (such as cleaners and maintenance companies)

Receiving and dispatching deliveries

Assisting with mail as required

Taking and ensuring messages are passed to the appropriate staff member on a timely basis

Assisting the HR team with recruitment, on-boarding and termination processes

KEY COMPETENCY SKILLS

Cultural awareness and sensitivity.

Have the ability to work as highly competitive member of the team.

Motivational leader.

I am always flexible, honest, trustworthy and dependable.

Computer literacy, Microsoft word, excel, power point etc. Other Personal Activities/Charity Work

I am also a professional International model under Top Model Eswatini of which I have gained much skills of public speaking, addressing people and welcoming them with a smile

PERSONAL OBJECTIVES

An officers who delivers high quality services on time and always willing to go an extra mile with work.

REFERENCES

1.Ms Faith P White

Pinkett’s Investments PTY LTD

P.O. Box 5023, Manzini

Cell- +268********

Email:**********@*****.***

2.Ms Fikelephi Dlamini

Secretary at Wesco College

Cell- +268********

3.Ms Jessica Adams

Models Association of Eswatini

Cell- +268********

Contact this candidate