Tatyana Gluz

** ********* ***, ******* ** ***** Tel: 508-***-****

adu7xb@r.postjobfree.com

OBJECTIVE: To obtain a position as a SQA Analyst in an atmosphere conducive to professional growth and development

QA AUTOMATION SOFTWARE:

QualityCenter, Segue Silk, Rational Robot, WinRunner, Postman, Soap UI

PROGRAMMING LANGUAGES:

Java Script, SQL, HTML, VFP

PLATFORMS:

Windows 10/7, Unix, IBM Mainframe

PROJECT MANAGEMENT:

RDBMS:

Agile, JIRA, Azure DevOps,

MS SQL Server 2016, MS Access, Oracle 8, DB2, QMF/SPUFI

EXPERIENCE:

Senior Software QA Analyst, John Hancock Insurance Company, 2007 - 2021

Westwood/Boston, MA

Facilitated discussions and planning of end-to-end (E2E) testing across cross functional teams, including aligning stakeholders and project team on the scope, plan, scripts, solution demo, etc.

Wrote and executed manual and automated API tests. Used QC bug tracking systems to submit, track and manage defects. Analyzed the results of tests that were performed and provided meaningful reports to the project team. Maintained software testing artifacts. Used queries to create test data and analyze results.

Worked with the project team and key stakeholders to ensure coverage for each software release. Participated in weekly CAB meetings for coordination and collaboration with multiple teams to plan for various aspects related to testing planning, readiness, and test execution e.g., testing strategy, testing scope, test management, data management, business testers, testing environments, applications, access, production deployment, etc.

Experienced in an agile software development process. Attended daily project standups and sprint meetings. Adapted requirements and user stories into test cases

Provided training and guidance for junior and offshore team members

Software QA Analyst, Salary.com, 2005 – 2007

Waltham, MA

Worked for the company that builds TalentManager software that’s provide a comprehensive suite of on-demand performance management and compensation planning tools, built on our FlexTenant™ software platform, to simplify the connection between employee pay and performance

Worked in all aspects of the software development lifecycle; develop qualification test procedures, write system test plans, define system test benches

Created and maintained tests and test records, log defects, analyze defect data, perform testing for product release, worked closely with development and Product Management group; participated in document and deliverable reviews, software revisions, change requests, and assessments

Used QTP 8.2 automated tool to perform regression testing.

SQA Training Instructor, The Boston Computer School, 2003-2005

Boston, MA

Worked for private school, which taught everything from basic skills to specialize IT courses.

Taught students on QA methodology, test plans, manual testing, automation tools, bug tracking and documentation.

Consulted on student projects, discussing test results and future steps.

Software QA Analyst, CareKey, Inc., Health Management IS, 2003

Boston, MA

Performed Functional, Regression and Smoke testing of WEB based Personal Health Management System that integrated different online services for both physicians and patients.

Executed System (End to End) testing.

Created, documented and executed test plans and functional test cases.

Documented errors in problem tracking system and worked to resolve them with the appropriate resources.

Responsible for reporting test status and metrics to senior project team members.

Participated in manual testing of new releases on Windows XP/NT/2000.

Software QA Analyst, TeleKnowledge, Inc., Accounting IS, 2000-2003

Framingham, MA

Worked for a company that provided software for high-performance billing, customer care and e-partner revenue management solutions via the Internet.

Developed and maintained software test strategy, comprehensive QA test plans and test cases for multiple applications. Designed, developed, and executed system/feature level tests using QA tools. Ensured test documentation is current and complete.

Performed Statement Of Work verification against product requirements.

Ran functional, load, stress, and performance tests.

Worked closely with the core development team during all phases of the system development life cycle and to ensure feature level tests met testability requirements and design of the product.

Analyzed test results. Reported results to a defect tracking system. Reported results to a defect tracking system

Configured the testing environment.

Performed API testing.

Generated Defect Status and Test Execution Status Reports.

Applications ran on UNIX, WINDOWS NT/2000.

Software QA Analyst, TJX, Inc., Store Systems, 1997-2000

Framingham, MA

Responsible for test requirements, test plans/test cases and test procedures/test software applications for bugs.

Performed functionality testing, regression testing, result analysis; reported problems; provided input into test plans.

Re-created test environment that mirrored the production environment.

Used SQA Robot and SQA Manager to analyze and review the results of the test.

Ran reports to determine test coverage and the current state, and performed summary reporting and analysis.

Analyzed reported bugs and provided solutions to technical support group; performed regression testing to confirm bugs were fixed.

Participated in System and Parallel tests for Y2K.

Performed post-implementation of regular scheduled tests.

Implemented testing procedures to test business/user requirements;

Performed regression testing to validate the quality of bug fixes and enhancements;

PROFESSIONAL TRAINING:

The Boston Carrier Institute, 2005

Boston, MA

Medical Billing and Coding

The Boston Computer School, 2003

Boston, MA

WinRunner, Oracle DBA

TeleKnowledge, 2000-2001

Framingham, MA

Miscellaneous training classes: Business Objects, WinRunner, Java Script, HTML, etc.

ICCT Institute, 1999-2000

Boston, MA

Advanced Course in Client/Server Technology & Software Quality Assurance. QA Partner, QA Robot, VB 6.0, Oracle

TJX Corp., 1997-2000

Framingham, MA

Miscellaneous training classes: Unix, Windows NT, Lotus Notes, Business Communication and Correspondence, etc.

EDUCATION:

Rostov State University, 1983-1988

Rostov-on Don, Russia

BS in Computer Science

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