Claims Associate Data Entry
Resume:
Tania McDaniels
Vadnais Heights, MN 55127
SUMMARY:
● An experienced Customer Service professional who is a confident communicator across multiple levels and always puts the customer first.
● Highly experienced in filing insurance claims online and over the phone.
● Well versed with Insurance claims review investigation and assist on minor estimating and managed recordkeeping for insurance claims.
● Offered an extensive track record of exceeding expectations, both from clients as well as employers.
● Exceptional verbal communication skills and better understanding of customer needs, gain feedback, and realize a better understanding of what the client wants and needs.
● Proficient in Microsoft Suite and various Accounting Software SKILLS:
● Juggling administrative and customer service duties effectively
● Strong organizational skills
● File insurance claims
● Proficient in Microsoft Suite and various Accounting Software
● Work with minimal supervision and motivated team player
● Professional and friendly at all times
● Committed to equal opportunities and anti-discriminatory practices
● Knowledge of administrative practices and procedures
● Positive thinking and ability to prioritize and organize PROFESSIONAL EXPEREINCE:
Kath Fuel Oil Services CO. August 2022 to Current
Accounting Personal
• Accounts Receivable, Daily Deposits
• Collect Past dues invoices
• Accounts Payable, enter invoices to be paid
• Collect inventory for Tankwagon trucks
• Mail/email monthly Statements
Micro Community Development & Management LLC June 2021 to Aug 2022 Property Manager
● Work under CEO and CFO to run property Management Company smoothly.
● Accounting, HR, AR, AP, property management, Insurance & Payroll.
● Helped build companies accounting system & work-order system as well.
● Payment collection and processing and arbitration bookkeeping
● Accounts Payable, account reconciliation and collections Safelite Auto Glass July 2018 to Sept 2020
Customer Claims Associate
● Welcoming all customer service needs from greeting, scheduling, pricing, filing insurance claims and warranties.
● Resolve billing complaints and coordination of rental vehicles.
● Recordkeeping for insurance claims.
● Principal liaison between insurance company and customers and answer incoming calls and leads.
● Business Development Assistance to streamline sales goal.
● Corporate Call Center. Handling all calls in the district. Abra Auto Body Aug 2013 to Aug 2014
Customer Service/ Claims Professional
● Worked with customers to schedule and check in vehicles
● Filed claims, coordinated rental cars and assisted with minor estimates.
● Insurance claims review investigation and assist on minor estimating.
● Recordkeeping for insurance claims
● Received auto parts deliveries and dispersed to appropriate technician.
● Scheduling between customers and technicians.
Only 1 Auto Glass Apr 2008 to Aug 2013
Administrative Assistant
● Managed all commercial accounts, setup estimates, processed insurance claims
● Worked with insurance agents to provide seamless service from start to finish.
● Data entry, filing and other administrative duties as needed
● Inventory stock ordering
Jackson Hewitt Tax Service Dec 2006 to Mar 2013
Tax Preparer
● Worked with clients regarding tax preparation for personal & commercial customers.
● Amended returns and help customers with IRS issues
● Turning complaints into opportunities
EDUCATION:
High School Diploma
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