Loan Officer Receptionist
Resume:
MARIA A CARRILLO
*** ***** ***** ****** ****, Tennessee 37772 · 502-***-****
adu7uc@r.postjobfree.com
Objective:
To get my degree and just work and do what I do best.
APRIL 2019 – DECEMBER 2019
Loan Officer, usaa/sitel
Dual Certified Loan Officer whose main job is for origination and servicing. Processing loan application for mostly military families, handling disputes, making sure that USAA meets federal compliance and technical as federally mandated.
NOVEMBER 2005 – OCTOBER 2006
ACCOUNTING SUPPORT, KEY ELECTRONICS
Posting finished goods invoices to the general ledger and sales to multiple Revenue Ledger Accounts. Invoicing from green sheets, cash receipts from customer, revenue breakdown administration, and collection of overdue AR invoices. Making sure there are no oversights on each department. Create solutions to problem issues. Minimal receptionist duties.
December 2000 – September 2002
ACCOUNTING SUPPORT, CAESAR’S CASINO ELIZABETH, INDIANA
Processing Hotel Daily Revenue, 10 Restaurants Daily Revenue and posting them to General ledger. Perform Audit on each department, invoicing, cash receipts, revenue breakdown administration, reconciliation on multiple accounts.
AUGUST 1999 – DECEMBER 2000
HOTEL GUEST REPRESENTATIVE, CAESAR’S CASINO ELIZABETH, INDIANA
Process the check-in and check-out of guests, preparing assigned rooms for VIPs. Prepare markers for Casino VIPs, answer questions relevant to the hotel and its amenities. Greeting guests, coordinate all areas in the hotels that is pertinent to hotel’s customer services, concierge coordinator.
March 1992 – August 1996
RESERVATIONS MANAGER, HOLIDAY INN CROWNE PLAZA
Group Convention Reservations, rate analysis, forecasting, filing, coordinate with Sales, Run daily back-ups, making sure group reservations, amenities and specifications of room types are met for group VIPs, coordinate with all departmental managers to be certain that all group specs are getting taking care of beforehand, coordinate with frontdesk crew making sure that proper verbiage and approach are polished and made them aware of what is and what is not to be asked. Daily meeting with sales and share suggestions and ideas, brainstorming.
January 1990 – March 1992
GUEST SERVICE ASSOCIATES, HOLIDAY INN CROWNE PLAZA, GREENVILLE, SC
Checking in and out of guest and made sure all amenities are in designated rooms. Answer in- house calls. Coordinate with housekeeping all pertinent contents of daily hotel activities such as groups or VIPs request, especially on big conventions. Maintain communication with Maintenance making sure everything in each assigned room is working properly.
NOVEMBER 1989 - JANUARY 1990
HOTEL OPERATOR, HOLIDAY INN CROWNE PLAZA, GREENVILLE, SC
Incoming calls, dispatch messages to designated department, and pertinent messages to various venues of the hotels, overflow reservations.
Reference:
Ophelia Basa
Eric Childers
Casino Audit Supervisor
Yvonne Winton
Sitel Head Trainer
EDUCATION
JUNE 1976-MARCH 1980
SAINT SCHOLASTICA’S ACADEMY, Highschool
General Intermediate
JUNE 1981- AUGUST 1983
Saint Theresa’s College
Commerce major in Accounting, Minor in English
AUGUST 2010- AUGUST 2013
SOUTH COLLEGE OF KNOXVILLE TN
BUSINESS ACCOUNTING SHIFT TO RN/BSN
SKILLS
Typing 50 wpm
Ten key by touch
Excel
Oracle
Quickbooks
E
E
RE
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