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Service Representative Administrative Assistant

Location:
Whitehorse, YT, Canada
Salary:
$50,000/year
Posted:
February 08, 2023

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Resume:

Elizabeth Seidl

#** ***** **, **********, ** Y*A*A4 778-***-**** adu7tj@r.postjobfree.com

Work History:

AFD Petroleum Ltd., Branch Administrator, Whitehorse, YT Dec 2021-Current:

Manage permits, certifications, maintenance records, inspection reports, etc related to truck fleet and light duty fleet as well as training, permits and related certifications for regional branch staff. Maintain records at branch level relating to 3rd party invoices. Organize office supply procurement, keep inventory of items related to safety, office equipment, first aid, and communicate when inventory is low/in need.

Perform daily inspections in the yard & site. Perform monthly safety inspections throughout building/ yard (first aid kit, ladders, fire extinguishers, smoke&C02 detectors, emergency exit signs, card lock emergency controls, shop equipment)

Maintain safety records for branch related to internal & third party audits and inspections. Continuously maintain Binders in trucks for weigh-scales, internal fleet list, and internal equipment inventory. Provide back up reception/office administration as needed.

Scotiabank, Customer Experience Associate, Whitehorse, YT- Jan 2021 - Sept 2021:

Process financial transactions like deposits, withdrawals and bill payments as per standardised operating procedures, industry regulations and Scotiabanks's Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters. Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. Connect personally with customers to advise them appropriately and clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Ohh Chocolat/Sweet Sassy Savoury Catering, Prince George, BC — Cafe Attendant/Caterer

Aug 2018 - Nov 2018:

Prepare hot/cold beverages, maintain/operate espresso machine, drip coffee machine, blender, ice machine, sandwich/salad bar, grill press and chocolate counter; fulfilling customers orders as needed. Clean/maintain workspace and cafe daily.

Participate in set-up/take down of events for 1-100+ guests at remote locations, maintaining high company standards.

Assist in loading/securing food/drinks/materials for transport; maintaining Food-safe standards.

Gather supplies for catering order pickups/drop offs

Present/maintain food on buffet tables, customised set-ups, or throughout event on black trays.

Continually present a neat, clean appearance of self and work environment.

Compass Group, Prince George, BC — Caterer

Jun 2003 - 2018:

Participate in set-up/take down of events for 1-1000+ guests, maintaining very tight timelines, and high company standards.

Accurately read/respond to event details, and organise inventory/ materials corresponding therein.

Oversee buffet/dessert table- maintaining stock accordingly

Resolve any guest issues quickly, effectively and to the guest’s satisfaction

Cleaning duties at end of event, and maintenance of decorum relating to both company and industry standards.

Maintaining neat, clean appearance of self, and work environment.

Northern John Howard Society of BC, Prince George, BC — Administrative/Program Assistant

Feb 2016 - Apr 2017:

Plan, coordinate, perform tasks based on programs and services offered through the society per requests of colleagues or clients. Provide information/resources to clients. Assist all staff with messages, call transfers, photocopying, schedule appointments, and document production (brochures, business cards etc) as needed. Process invoices to different funders. Assist in managing social media presence

Liaise with law enforcement, Social Service Workers, Counsellors, Lawyers, and various community resource providers regarding services available. Continuously maintain high-level privacy/confidentiality pertaining to federal applicable law. Acquire/manage donations given by people/businesses, Assist various events hosted by, or associated with the Society.

SKILLS:

High level interpersonal and communication abilities

Multiple Safety Certifications

Microsoft- Office/ Outlook/365/Teams/SharePoint

PERSONAL REFERENCES:

Bob Lalonde 250-***-**** - Civic Centre Food & Beverage Manager

Wayne Hughes 250-***-**** - Former Executive Director of The Northern John Howard Society of BC

EDUCATION:

Northern Safety Network Yukon- NHSA Designation 2022

St John's Ambulance - Standard First Aid CPR-C/AED 2022

Prince George Secondary, Prince George, BC - GR 12

Sept 1996 - Jun 2001

Serving It Right- 1809190156R (exp 2023)

FoodSafe Basic fst 4th Ed- B 210101 (exp 2022)



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