Entry Assistant Data

KEISHA ROBERTS

678-***-**** **********@*****.***

SUMMARY

Oriented and organized professional seeking to leverage administrative strengths, typing speed (50wpm), data entry (10,000 keystrokes per minute) and passion to succeed with a dynamic position in data entry. More than two years experience processing confidential and accuracy critical information and performing clerical tasks in the healthcare, retail and communication sectors.

EXPERIENCE

Harsco, Norcross, GA 04/2021-8/2022

Company purchased Stericycle Clean Earth division

Waste Profiler

•Create waste profiles used to determine proper handling and disposal of customers waste materials.

•Responsible for accurate and timely entry of information into department database.

Stericycle Inc, Norcross, GA 02/2016 – 4/2021

Customer Support Specialist

•Provide daily support to the client manager for specific data management needs

•Review all support documentation received, ensuring appropriate storage location for all orders

•Maintain high levels of support on related duties/projects as required of requested

•Interact with various levels of internal Stericycle team members, and clients as needed

•Modify and edit orders to reflect changes in transport documents, ensuring accurate record.

•Create waste profiles used to determine proper handling and disposal of customers waste materials

Stericycle Inc, Norcross, GA 10/2013 – 02/2016

(Contractor Kelly Services)

Data Entry Assistant

•Provide daily support to the client manager for specific data management needs

•Review all support documentation received, ensuring appropriate storage location for all orders

•Maintain high levels of support on related duties/projects as required of requested

•Interact with various levels of internal Stericycle team members, and clients as needed

•Modify and edit orders to reflect changes in transport documents, ensuring accurate records

RECALL INC., Norcross, GA 10/2011 - 06/2013

Clerical Consultant – Digital Document Management Systems

•Performed preparation of physical documents for digital processing

•Reviewed documents for database quality assurance

Alliance Health Card, Norcross, GA 03/2009 - 03/2011

Customer Service Representative

•Coordinated all aspects of a cardholder membership: enrollments, terminations, credit card payments and customer related inquires

•Verified member benefits and eligibility with health provider.

•Identify and direct non-membership calls to the correct department

Sears Home Improvement, Norcross, GA 08/2007 - 10/2008

Administrative Assistant

•Providing administrative support to make sure that the office runs efficiently

•Answered and directed inbound calls

•New account set-up into the system, input client data and entered data into daily reports

•Accounts Payable and Receivable

•Family Practice of Atlanta, Atlanta, GA 12/2002 - 12/2006

Patient financial Services

•Answered inbound calls to schedule appointments for patients

•Data Entry of patients insurance claims utilizing CMS 1500 forms

•Accepted and processed patient referrals

•Applied medical billing and coding on patient’s charts

•Update patient insurance information and adjust accounts accordingly

NCO Financial, Decatur, GA 02/2001 - 10/2002

Customer Service Representative

•Assisted customers' inbound calls, retrieved customers' account information for issuance of new credit card number to customers who were purchasing on the spot in store

•Performed customer program enrollments

•Managed assigned collection account activities

.

SKILLS

•Microsoft, Office,Word, Excel, PowerPoint, and Visio, EPA, DOT

EDUCATION

•GED

Contact this candidate