Customer Service Inventory Coordinator

Prabhu R

No: */***, Kandhavanam Kalancheri (PO)

Saliyamangalam,

Thanjavur.- 613504

Tamilnadu

INDIA

PROFESSIONAL SUMMARY

Experienced Showroom Manager with a proven

track record of success in managing day-to-day

operations and maximizing sales. Possess excellent communication and interpersonal skills, able to

e ectively lead and motivate teams to achieve high performance. Strong knowledge of product lines

and industry trends, able to provide exceptional

customer service and ensure customer satisfaction. Committed to continuously improving showroom

operations and creating a welcoming and attractive shopping environment.

SKILLS

Computer Pro ciency

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Decision Making

Leadership Quality

Stock Management

Order Processing

Managing Multiple Task

Customer Service

Team Development

Report Creation

Report Preparation

LANGUAGE

Tamil

English

EXPERIENCE

Hoo Huat Engineering Pvt LTD Singapore

Scu ng Supervisor

Duration : Mar 2005 - Apr 2015

Scu ng Supervisor with experience overseeing and managing scu ng operations in a manufacturing or production environment. Skilled in leading a team of scu ng technicians to meet production targets, while ensuring compliance with safety and quality standards. Pro cient in the use of scu ng equipment and techniques, and able to identify and resolve production issues. Possess excellent communication and problem-solving skills, able to work closely with cross- functional teams to achieve operational e ciency. Committed to continuous improvement and providing training and development opportunities for team members.

Hotel Saravana Bhavan

Inventory Coordinator

Duration : Jan 2016 - Oct 2017

As an Inventory Coordinator for Hotel Saravana Bhavan, responsible for managing the incoming stock and usage of supplies and equipment to ensure seamless hotel operations. Duties included:

Monitoring and tracking stock levels and ordering supplies as needed to maintain adequate inventory levels

Conducting regular audits of supplies and equipment to ensure accuracy and minimize waste

Working closely with the kitchen and housekeeping teams to ensure timely delivery of supplies and equipment

Providing training and support to team members on inventory management processes

Analyzing and reporting on inventory trends and making recommendations to improve e ciency and cost-e ectiveness.

Malika Furniture

Billing and Inventory Coordinator

Duration : Nov 2017 - Oct 2018

As a Billing and Inventory Coordinator for Malika Furnitures, managed the billing and inventory processes for the electronics and home appliance store. Key responsibilities included:

Overseeing the billing process, ensuring accurate invoicing and timely collections Maintaining and updating the inventory management system, ensuring accurate records of stock levels and movements

Monitoring and ordering supplies as needed to maintain adequate inventory levels

Generating sales and inventory reports for management review, analyzing data and making recommendations for improvement

Malika Furnitures

Assistant Showroom Manager

Duration : Nov 2019 - Jan 2020

As an Assistant Showroom Manager for Malika Furniture, supported the Showroom Manager in overseeing daily operations and ensuring exceptional customer service. Key responsibilities included:

Assisting in the management of sales and customer service teams, providing training and support as needed

Providing product information and support to customers, answering questions and resolving any issues

Contact : 975*******

Email : ************@*****.***

DOB : 04/07/1984

Maintaining and updating displays, ensuring a welcoming and attractive shopping environment

Representing the showroom and the company in a professional and positive manner.

Malika Furnitures

Showroom Manager

Duration : Dec 2020 - Nov 2022

As a Showroom Manager, responsible for overseeing daily operations and customer service in a retail setting. Key responsibilities included: Leading a sales and customer service team, providing training and support as needed

Ensuring a welcoming and attractive shopping environment through displays and product information

Representing the showroom and the company in a professional and positive manner.

Demonstrated success in leading a showroom to increased sales and customer satisfaction through e ective management and exceptional customer service. Mary Decorations

Event and Decoration Organizer

Duration : Dec 2022 - Till Date

As an Event and Decoration Manager, coordinated and managed weddings and other special events, ensuring a seamless and memorable experience for clients. Key responsibilities included:

Collaborating with clients to understand their event vision and requirements Managing event sta, including event coordinators and decorators, ensuring seamless execution of events

Negotiating contracts with vendors to secure the best pricing and quality of goods and services

Overseeing event breakdown and ensuring proper cleanup and storage of event materials

Demonstrated success in delivering memorable events and exceptional customer service, resulting in repeat business and positive word of mouth recommendations.

EDUCATION

Government School, Saliyamangalam

Higher Secondary

Passing Year - 2003

Grades : 75%

Signature:

Prabhu R

Contact this candidate