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Customer Service Lead Teacher

Location:
San Antonio, TX
Posted:
February 08, 2023

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Resume:

BELINDA A. GILL

**** * ** ***

Poteet, Texas ****5

Home: 210-***-****

Email: adu7ov@r.postjobfree.com

OBJECTIVE

To utilize my training in education development, management, and communication expertise in a challenging environment that offers career advancement opportunities.

SUMMARY OF QUALIFICATIONS

20+ years of leadership experience covering aspects such as: Educational development, training programs, curriculum development, communications, purchasing and budget with extensive customer service. Proven expertise in long term planning and execution of community events. Substantial history in exceeding expectations in all previous positions earning honors as a result.

Experienced Instructional Systems and Trainer with a proven ability to teach individuals from various backgrounds

Accomplished leader in positions demanding, training, curriculum development, research and provided input for budgetary school needs and improvements.

Strong interpersonal, written, and communication skills and the ability to interact with personnel at all levels

Widely traveled and able to deal effectively with people from a variety of backgrounds and cultures

Spouse of Veteran of the Armed Services

EDUCATION

May 2008 – Master of Arts in Education/Curriculum and Instruction,

University Of Texas San Antonio

Aug 2002 – BA in Psychology of Organizations and Development with a minor in Human Resources

University of the Incarnate Word

EXPERIENCE

Teacher Jubilee Highland Hills and

Lead Teacher South San Antonio ISD

As lead teacher, responsible to ensure our team is collaborating and working effectively together.

Worked with administrators to ensure that the grade level is doing well and meeting expectations.

Provided excellent customer service to parents and students.

Coordinated, created and assembled academic lessons that would engage students.

Assisted students in the classroom to achieve academic success. Recommended actions that will ensure student learning.

Analyzed and compiled various reports of school and student data.

Planned and conducted small group lessons to accommodate differentiated learning needs.

Attended professional development and implement effective learning strategies.

Responsible for the oversight of all aspects of academic records including, but not limited to, student registration, academic records maintenance, grade reporting, academic audit and validation of program completion for each student, issuance of transcripts/grades, generation of appropriate state and federal reports, and issuance of academic evaluation reports ensuring compliance with all state mandated instruction, policy and guidance.

Maintained strong relationships with fellow staff, administrators, external community organizations and families to meet the needs of each student.

Awarded Techer of the Year 2013-2014

Texas Education Agency – Special Project Curriculum Development

Developed tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet student skill and development requirements.

Analyzed and assessed the relationships and interactions of data and findings under varying conditions to include data from various school systems.

Developed, reviewed, and revised instructional materials in accordance with established learning objectives.

Planned, developed or revised the content, organization, style, format, emphasis, and treatment of the instructional materials to meet educational standards.

Gathered information, analyzed data trends, identified root cause(s), and provided information to the project team

USAA – Insurance Certificate provider

Performed professional research and budgetary inquiries to various automotive shops to ensure all state and federal minimum insurance coverages were renewed, updated or modified when necessary and annually

Conducted budget and research analysis to provide the most up to date required insurance requirements for all mechanical and body shops covered under USAA’s business insurance policies

Prepared monthly, quarterly, and yearly reports for leadership review.

Performed long-range planning, developed and recommended alternatives to insure timely certificate renewals.

ADDITIONAL QUALIFICATIONS

•Highly proficient with Microsoft products

•Completed Certification for Generalist Education in EC-4th and EC-6th

• Hosted and mentored UTSA and Texas A&M Student Teachers

•Certified Texas State Educator



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