Asif Khan
Email: adu7j3@r.postjobfree.com
Phone: +919*********
CAREER OBJECTIVE
“To Excel in all I do” is my ambition and hard work is the tool to achieve it, my objective is to contribute my sincere effort for growth of organization through which I can seek a career responsibility with potential of growth
PROFILE SUMMARY
Currently associated with Atos India Pvt. Ltd. as a Project Management Officer Resourceful at maintaining excellent relation with clients and providing value added customer service, ensuring quality and service norms. Acting as an escalation gate to resolve critical issues of team members. Proven ability of achieving service delivery/project targets and presenting reports to senior management and clients in an easy to understand manner. Motivating team members and driving admirable performance from them.
CORPORATE EXPERIENCE
Escorting projects end to end and implementing policies and procedures under guidance of project manager. Overview and scrutiny of all delivery activity for better continuity and maintenance of standards, handling portfolio management, for the organization to increase skills development. Professional Projects:
Presently handle Brother Business & attending all types of clients Patel Enterprises from December 2021 to till date.
Worked with a Atos India Pvt. Ltd. as a PMO (Project Management Officer) Designation : Asst Manager
Role : Sr. PMO Analyst
Duration : Jan 2016 to August 2021
JOB DESCRIPTION:
OPERATIONAL ACTIVITIES-
Monthly client invoicing for entire account
Project Code Creation
Resource Allocations & De-allocations as per Project requirement
Responsible for DARTs compliance for offshore and onsite employees
Timesheet booking
Responsible to update various reports, portals, details in system
Raise confirmation to bill the client
Responsible for coordination with Finance
Worked on monthly budget report. (SRN/GRN/Dart)
Following with different operational teams
Managing & Reporting Daily Trackers
Invoicing
Maintain Invoice Tracker
Preparing the Time & Expense reports for the customer.
Coordination with Finance team in invoice generation.
Dispatch invoice for the client
Previous Experience
Magna Infotech Pvt. Ltd. (Deputed at Atos India Pvt. Ltd.) Designation - PMO and Sales Co-Ordinator
Date of joining - Apr 2012 Till Jan 2016
Maintaining CRM reports
Co-ordinating Sales Activities with the Sales Team
Aligning with end customers for payment follow up
Co-ordinating with all internal teams for Order/Sales related documentations
Updating and generating reports for the sales community of India, ME and Africa
Managing NCRM for Sales function of MS for IMEA
Andromeda Marketing Pvt. Ltd.
Designation - Quality Analyst
Date of joining - Dec 2010 to Mar 2012
ROLES AND RESPONSIBILITIES:
Worked as a Quality Analyst for Vendor TATA AIG & GTPL Job Description:
Monitoring of calls and providing feedback to agents.
Prepare and update the report with Pass/Fail comments.
Training new joiners for the “GTL process” product of group term life insurance – MetLife Underwritten.
Andromeda Marketing Pvt. Ltd.
Designation – Verifier & Telemarketing Executive
Date of joining - Aug 2006 to Nov 2010
ROLES AND RESPONSIBILITIES:
1) Worked as a Verifier for CITI Bank Credit Card since September 2008 till November 2009. Job Description:
Monitoring maximum agent calls to maintain accuracy score.
Provide feedback, guidance & tips for effective and quality call.
Preparing Reports and Daily MIS.
2) Worked as a Tele Marketing Executive for CITI Bank Credit Card since August 2006 till September 2008.
Job Description:
Out Bound Sales Process.
OTHER SKILLS AND ACHIEVEMENTS
Awarded with Appreciation Award for achieving maximum sale targets of 125 Cards for Citibank in a month.
Rewarded with Exceeding Most Rating and Promoted as Verifier in Sep 2008 for Andromeda. Core Competencies:
Previous work experience as A PMO Analyst in established IT Project Office.
Critical thinking skills and ability to work under pressure.
Strong time management and organizational skills.
Multi-tasking skills and ability to meet deadlines.
Ability to work independently and as a team member.
Organized approach to solve problem with good decision- making skills. Awards:
Received 2 Ramp Awards from Vice President for having performed my work to their expectation. Education Qualification: -
Title of the Degree College/University Year of Passing B-Com UP Board 2005
H.S.C Mumbai University 2002
S.S.C Maharashtra Board 2000
PERSONAL DETAILS
Areas of interests
Playing cricket, Dance and Music
Date of Birth : 28th April 1983
Marital Status : Married
Gender : Male
Blood Group : O +ve
Nationality : Indian
Permanent Address : Room no. 4, Sukur Chawl, Muranjan Wadi, Saki Vihar road, Opp. Tunga Village,
Behind Ruchi Hotel
Mumbai - 400072
Mobile no : 993*******
Languages Know : English, Hindi and Marathi