RANISHA ALLEN
**** ***** ***** *** ***** Las Vegas, NV 89031 · Cell: 702-***-****
adu7ix@r.postjobfree.com
Successful Dental Assistant Certified. Front Desk Lead with 3+years of experience looking to join growing organization as part of the Healthcare Industry. Proven ability to work as part of an interdisciplinary healthcare team from front desk to patient care of office management. Committed to patient satisfaction and safety through superior customer service and attention to detail. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
EXPERIENCE
03/2018 – 05/2019
FRONT DESK, Job positive innergy behavioral- las vegas, nevada
*Greet Patients and provide them with superb customer service.
*Ensure the front desk is neat, presentable, and equipped with all needed supplies.
*Answer all patient calls.
*Redirect phone calls to appropriate department.
*Accept all letters and packages and distribute them to their appropriate departments.
*Verify patient insurances.
10/2014 – 01/2018
CHECK-IN/FRONT DESK, great west medical assoicates- las vegas, nevada
*Check-in patients.
*Obtain insurance verification/medical authorization.
*Obtain all copies of patient ID & Insurance cards.
*Answer incoming calls /heavy phone volume.
*Scheduling patient appointments.
*Obtaining referrals from primary care physicians on all patients.
*Making sure all clinicals are uploaded to all patient files within EHR system.
*Making sure all patients complete new patient paperwork and/or update patient paperwork.
EDUCATION
2011
DENTAL ASSISTANT, PIMA MEDICAL INSTITUTE- LAS VEGAS, NEVADA
*Prepare patients for examination and treatment
*Take X-ray examinations (Radiography)
*Sterilize and disinfect instruments and equipment
*Prepare tray setups for dental procedures
*Provide postoperative instruction
*Educate patients in proper oral health care
*Prepare materials for making impressions and restorations
*Perform clerical, laboratory duties and more
JUNE 2010
LEGACY HIGH SCHOOL, CLARK COUNTY SCHOOL DISTRICT- LAS VEGAS, NEVADA
It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.
SKILLS
Team Leader
Strong and verbal communication
EHR +2YRS / Practice Fusion
Scheduler +4yrs
Insurance Verification +4yrs
ICD-10/CPT