Center Representative Sales Associate
Resume:
Teresa Jones
Insurance Sales and Customer Support
Mondovi, WI
Willing to relocate to: Eau Claire, WI - Hayward, WI - Nashville, TN Authorized to work in the US for any employer
Work Experience
Health Insurance Agent
Humana - Madison, WI
June 2018 to January 2020
Assess the healthcare needs of Medicare eligible consumers Build a comprehensive solution for a healthcare plan Inbound and outbound call handling for members and prospects to provide information on Humana products, value and rates Customer Service Associate
Great Lakes Educational Loan Services, Inc. - Eau Claire, WI June 2015 to June 2017
Inbound and Outbound call center representative assisting student loan borrowers with managing their student loans
Assisted with payments, payment plans, deferments and forbearance options Customer Service Representative
eBay Inc. - Eau Claire, WI
October 2010 to October 2015
Seasonal work for 5 years processing on-line purchases explained product information and mailing options
handled order discrepancies
Call Center Representative
Xcel Energy - Eau Claire, WI
May 2013 to October 2013
Temporary work assisting customers with energy services and payment arrangements Sales Associate
Straight Forward - Eau Claire, WI
August 2012 to June 2013
Sold cable, phone and internet services to customers by phone performed upselling and processed sales
Sales Associate
Check Advance - Menomonie, WI
May 2005 to May 2010
Marketed, interviewed and sold financial services to a customer base Prepared and analyzed branch sales reports
Education
Bachelor's in Vocational Rehabilitation
UW-Stout Menomonie WI - Menomonie, WI
May 1974 to March 1978
Bachelor's in Vocational Rehabilitation
UW Stout - Menomonie, WI
Skills
• Telemarketing
• Banking
• Upselling
• Customer support
• Financial services
• Sales
• Customer service
• Cold calling
• Insurance sales
• Medicare
• Outside sales
• Communication skills
• Cashiering
• Cash handling
• Organizational skills
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