Suzzie Spradlin
Columbus, IN *****
**************@*****.***
Skills
Phone Etiquette
Customer Service
Computer Skills
Communication Skills
Microsoft Office
Profit & Loss
Procurement
POS Operations
Cash management
Policies and Procedures
Records Organization and Management
Focus and Follow-Through
Problem Anticipation and Resolution
Supply Ordering
Time management
Multitasking and Organization
Verbal and Written Communication
Customer Relations
Business Leadership
Administrative Management
Performance Monitoring and Evaluation
Program Optimization
Complaint Resolution
Replenishment and Recovery
Report Generation
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
March 2006 - June 2022
PIZZA PALACE
Store Manager
Managed store employees successfully in fast-paced environment through proactive communication
and positive feedback
Completed point of sale opening and closing procedures
Maximized sales through excellent customer service and adherence to standard practices
Developed and maintained relationships with key suppliers for smooth communication and to meet
required expectations
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and
delivery
Negotiated complex corporate procurement contracts by working closely with internal and external
contacts
Assessed areas of service concern and developed improvement plans.
September 2020 - July 2021
Schneck Medical Center
Phlebotomist
Reviewed patient records for accuracy and completeness
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Tracked collected specimens by initialing, dating and noting times of collection.
Reviewed patient records for accuracy and completeness.
Organized daily work based on collection priority.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
September 2019 - October 2020
United States Postal Service
Rural Mail Carrier Associate
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Demonstrated respect, friendliness and willingness to help wherever needed
Delivered mail and packages to customers on prescribed route while processing check submissions,
money orders and stamp purchases in field.
Education
2009
Seymour Senior High School
High school diploma General Studies
REFERENCES
References available upon request.