CARRIE GARDNER

Cortland, Ohio 717-***-****

adu7a3@r.postjobfree.com ((Customized LinkedIn URL))

SUMMARY

A resourceful, versatile, and detail-oriented lead loan specialist and closer with vast experience in policies and procedures, implementations, training and mentoring, process improvement, quality assurance, reporting, and document management. Displays strong organizational and problem-solving skills to identify challenges and discrepancies and improve and optimize workflow processes. Builds hard-working and collaborative teams that drive organizational excellence. A dedicated proven performer who enables a company to maximize efficiencies and deliver solutions in a quick and timely manner.

EXPERIENCE

OCWEN FINANCIAL CORPORATION, Remote

Lead Loan Specialist/Closer, 2021-2022

Directed team of six and assigned VVOE, WVOE, and subordinations across team. Led processes vital to closing team to complete processes and closed loans timely for borrowers.

Aided with building URM (training) for areas and building best practices designed to lower costs, increase production, and be efficient time wise.

Managed loans to balance and reviewed and sent to title companies and borrower.

Sent initial CDS and oversaw multiple reports to update payoffs in system.

Completed special reports for departments and management.

FIRST NATIONAL BANK OF PA, Hermitage,PA Remote

Pipeline Administrator/Processing, 2016-2021

Calculate and released secondary correspondent lending rates (Market pricing)

rate lock management, bulk bid management, and loan maintenance.

MERS transfers, referral management.

Oversaw loan processing and document management.

CITY NATIONAL BANK & TRUST, Lawton,OK

Bookkeeper, 2013-2016

Maintained customer accounts and assisted customer service and tellers.

Identified and posted transactions and researched and closed invalid accounts.

Oversaw garnishment/IRS Levy processing, ACH/RCC dispute processing, account reconciliation, chargeback procedures, prenotes, and balancing.

Served as COGNOS system administrator.

EDUCATION

UNIVERSITY OF PHOENIX, Remote

M.B.A., Concentration in Finance

B.S., Business/Accounting

BARTON COMMUNITY COLLEGE, Ft Riley, KS

Degree in Business

TECHNICAL SKILLS

MS Office Suite, Cognos

AWARDS

U.S. Army: St. Barbara’s Medal: Recognition for volunteer dedication 2002

Barton Community College: Dean’s List for academic achievement 2008,2009

Cracker Barrel Restaurant: Employee of the Year 2009

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