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Customer Service Head Cook

Location:
Farmington, NM
Posted:
February 08, 2023

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Resume:

IRENE BEGAY

Farmington, NM ***** 505-***-**** adu75c@r.postjobfree.com

SUMMARY

I am a dependable worker. I complete each assignment. Friendly and upbeat individual familiar with customer service practices and sales principles. Organized and motivated employee eager to apply time management and organization skills in various environments.

Communications is a priority which enables for smooth working environment . Well trained individual with past experience working with children. Punctual and dedicated to service

I am a reliable employee seeking cook position, offering excellent communicator and good judgement

SKILLS

Merchandising Proficiency

Processing Payments

Organizational Skills

Friendly, Positive Attitude

People Skills

Good Work Ethic

Active Listening

Product Management and

Pricing

Food Safety and Sanitation

Customer Service

Reliable & Trustworthy

Planning & Organizing

EXPERIENCE

06/2014 - 09/2022 Sales Assistant

Aztec Church of the Nazarene Aztec, NM

Assisted with special events or programs maintain clean, neat and operational facilities to serve program needs. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Received and displayed product shipments on store retail shelves upon delivery. Developed trusting relationships with customers by making personal connections. Engaged customers in friendly, professional dialogue to determine needs. Collected payments and provided accurate change. 08/2009 - 05/2014 Head Cook

Presbyterian Medical Service-Headst Farmington, NM Keep kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.

Daily food preparation for children and staff. Prepared meals according to daily menus for breakfast lunch am and pm snacks. Instituted positive kitchen atmosphere for all staffers through effective communication.

Prepared variety of foods according to exact instructions and recipe specifications. We had students with food allergens. Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Monitored temperatures of prepared food and cold-storage areas. Kept kitchen, cooking utensils and storeroom clean and neat. Cleaned and sanitized work stations and equipment, complying with regulatory procedures.

12/1994 - 07/2009 Deli Clerk

Safeway Farmington, NM

Warmly greeted visitors to promote great customer service and positive ordering experience.

Checked signage and pricing to verify accurate displays on counters and in cases.

Informed customers of deli specials to increase profits. Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Documented and entered special orders for event catering and party trays.

Welcomed and thanked guests to demonstrate appreciation for patronage.

Stored food in designated areas following wrapping, dating, food safety and rotation procedures. Temperature and distressed log done daily. Scrubbed and polished counters to remove debris and food. Sliced meats and cheeses and weighed deli items for customers. vice Supervised six clerks, ordering, monthly inventory, weekly scheduled,customer service was first requirement. Attended trainings so I could do my job efficiently,

Supervised six clerks, ordering, monthly inventory, weekly scheduled,u 03/1980 - 03/1995 Head Cook

Village Inn Pancake House Farmington, NM

Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared. Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Cleaned and sanitized kitchen equipment, utensils and work stations. Served as lead cook, guiding and assisting training of less experienced cooks.

Kept kitchen, cooking utensils and storeroom clean and neat. Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Checked freezer and refrigerator each day to verify proper functioning. Taught kitchen staff about proper nutrition, food allergies and dietary issues.

Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Duties included cooking, prepping, dishwashing, salad bar. Did weekly ordering, inventory, and scheduling eight employees. Trained all new hires.

EDUCATION AND TRAINING

05/1971 High School Diploma

Bloomfield High School Bloomfield, NM

LANGUAGES

English:

Native/ Bilingual



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