Erica P. Lyons

Executive Summary: I have ** years of debt collections experience. I take

great pride in being reliable and dedicated to getting payment in full on the first call with accounts payables. I also have increased my knowledge by becoming a fast learner.

10 Mount Zion Road SE, Unit 2,

Atlanta, Georgia 30054

678-***-**** (cellular)

adu750@r.postjobfree.com

adu750@r.postjobfree.com

EXPERIENCE:

Home Depot, Atlanta— Warehouse Associate

November 11, 2021 -present

Responsibilities: Over-night stocker, Shipping and receiving. Stock items onto sales floor, facing product, clean sales floor area for grand opening presentation

Bass & Associates,P.C, Atlanta— Bankruptcy Collections Rep. June 1994- 1999

Responsibilities: Processed large balance accounts to assist with inquiries regarding delinquent accounts. Called clients regarding bankruptcy court payments. Developed balance sheets for overdue accounts and reviewed financial statements. Accomplishments: I make 90 to 120 calls daily to develop my monthly goals. Dun & Bradstreet, Atlanta — Collections Analyst

September 1999 - September 2005

Accomplishments: B2B collections. I make 90 to 120 calls daily to develop my monthly goals. Calling debtors to make payment arrangements for unpaid business accounts. Updated debtors information for clients, made notes of conversation, resolved disputes. Georgia Power, Atlanta — Customer Service/Collections August 1997 - August 1999

Updated customer information for client, calling debtor to resolve past due accounts.

SKILLS:

PIF, SIF, Balance Sheet,

Customer Relations, Lotus

Notes, Microsoft Word,

Teamwork, Negotiation,

Customer Service, Accounts

Payables, and Financial

Statements

AWARDS:

National Career Readiness

Certificate Bronze level

attained, ACT, 01/07/21;

Georgia

LANGUAGES

Online communication

discussion board with

instructor and classmate

twice weekly

EDUCATION:

Atlanta Technical College, Atlanta, GA — Cosmetology August 2008 - August 2010

Certification: Master Cosmetologist: CO114416

Georgia Perimeter College, Clarkston, GA —Associate of Applied Science of General Studies Degree

March 2016 - March 2020

Coursework Completed: 63 college credits 7 more before graduation Georgia State University, Atlanta, GA- Bachelor of Applied Science of Psychology

January 2023 - present

PROJECTS

Practicum — Salon and Nail Management

Distribution of sells cosmetic makeup, brushes, lashes, and nail care supplies