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Customer Service Esthetician

Location:
Miami, FL
Posted:
February 08, 2023

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Resume:

Mariangela Hamana

786-***-****

adu74n@r.postjobfree.com

EDUCATION:

Beauty Academy of South Florida June 2022

Esthetics Diploma

Body Wrapping Diploma

PROFESSIONAL CERTIFICATIONS:

PostQuam Professional USA

oCavitation, Radio Frequency and Lipolaser

oFacial

oDermapen, Dermaroll and Nano Microneedles

oAlpha Beta Hidroxi Acides

WeMaster

oAcne and extraction Techniques

Beauty Academy of South Florida

oPressotherapy Seminar

oHot Stone Therapy

oMaderotherapy

oVacuum Therapy

oThermotherapy

EFNEP

oExpanded Food and Nutrition Education Program

CORE QUALIFICATIONS:

Facials treatments Skin care treatments Customer Service Spa Products Leadership

WORK EXPERIENCE:

Beauty Academy of South Florida 2022-Present

Esthetician- Student

Analyze skin condition and made appropriate product recommendation.

Perform skin treatments, facials, chemical masks procedures weekly.

Foster a friendly, warm and exceptional customer service.

Knowledge on skin analysis and product knowledge

Create a pleasant and effective experience by working closely with clients to assess their particular needs and preferences and translating to the highest quality of service.

Perform facials, cavitation, radio frequency, lipolaser, acne tecquiques and body treatments.

Perform a beauty enhancing service and educate clients on how to maintain and properly take care of their skin.

Kept records of client needs/preferences and the services provided

Provide effective and valuable customer service techniques

Inform client of procedures to follow and perform brow shaping by different methods

Participated in shows where I exceed the sales expectations that the company established.

Made important connections with people who turned out to be big customers for the company.

PROFESSIONAL ACHIEVEMENTS:

Improved the skin of a patient using a protocol customized to their needs.

Make suggestions according to the conditions and needs of each patient's skin as well as their expectations.

Designed a very complete facial plan and the protocols to follow for each of the services.

FOREIGN WORK EXPERIENCE:

Nueva Esparta Law Office 12/2004 -10/2019

Attorney

In charge to defend and ensured the legal and patrimonial interests of the Nueva Esparta State

Review and provide legal opinion to the proposals of laws presented by the Regional Legislative Council before being approved

Served a legal advisor to the Governor of the State for decision making

Drafted a new policy or create a compliance handbook for state employees after a new law passes.

Enforced state laws, and advised state legislators.

SKILLS & LANGUAGES:

Fluent in Spanish and intermediate English

Basic Knowledge of Microsoft office (Word, Excel, PowerPoint) and more

Super active, energetic, hardworking, sparkling personality, positive and a team player

Confident, articulate, Empathic listener and professional appearance

Able to present information effectively, communication and creatively with people at all levels



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