MARGARET MEDINA

adu74f@r.postjobfree.com H: 505-***-**** 7604 Morrow Ave. Alb. NM 87110

Summary

Enthusiastic Outreach Worker with 16 years of experience in the medical field. Committed to comprehensive care and community advocacy. Adept at connecting individuals and helping with day-to-day struggles while planning for future goals. A versatile Medical Record Technician with 16-year background in medical clerical settings. Familiar with security (HIPPA), service and medical clerical standards. Able to take on multiple simultaneous tasks with excellent time management abilities and a resourceful approach.

Skills

Effectively handle multiple tasks simultaneously

Positive Attitude

Strong Work Ethics

Time Management Abilities

Problem-Solving Skills

Acting as a Team Player

Flexibility/Adaptability

File/records maintenance

Filing systems expertise

Health insurance process

Documenting patient information

Appointment scheduling

Microsoft Office proficiency

Live-in-Caretaker

Experience

Live-In-Caretaker

06/2019 – 09/2019

First Choice Healthcare Albuquerque, NM

Outreach & Enrollment Specialist/Patient Service Rep.

10/2014 - 10/2018

Worked closely to provide outreach opportunities for community residents who lack access to healthcare and health insurance, provide enrollment and application follow-up assistance.

Educated clients on resources and programs in the local community.

Planned events in the community to connect people dealing with similar issues.

Advocated for groups to find funding and resources.

Worked with low income individuals to give them resources.

Coordinated the scheduling of clients for health insurance appointments.

Addressed program and policy issues, developed best practices and improved service delivery.

Licensed Medicaid & Medicare Specialist

Screened clients for Medicaid, Medicare & the Marketplace Insurance

First Choice Healthcare Albuquerque, NM

Medical Records Technician

08/2011 - 10/2014

Assisting in release of information for patients to send records to other lawyers & social security for insurance claims. Release of information for on-going treatment to other physicians.

Pulled patient charts for upcoming appointments.

Followed-up with insurance companies and individuals to resolve discrepancies.

Conceptualized and implemented new and more efficient filing system.

Disseminated information to correct department, individual or outside location.

Purged outdated files.

Scanned and indexing of outside records into electronic patient charts.

Posting and sorting of inbound mail.

Answering calls from patients.

Varies printing projects.

Presbyterian Behavioral Medicine Albuquerque, NM

Patient Service Representative/Charge poster Specialist

09/2004 - 01/2011

Scheduled patient appointment and procedures with Cerner.

Coordinated between patients and healthcare professionals to meet patient needs.

Ran credit card batches and balanced deposits on a daily basis.

Scheduled and confirmed patient appointments with patients and healthcare professionals.

Ran statements each month to review outstanding statements from Physicians.

Data entry on CPT codes(procedures) to ICD-9 codes (diagnostic codes)

Checked daily doctor schedules and verified insurances.

Provided onsite training

Presbyterian Medical Group Albuquerque, NM

Medical Records Technician

04/2002 - 09/2004

Followed-up with insurance companies and individuals to resolve discrepancies.

Pulled patient charts for upcoming appointments.

Disseminated information to correct department, individual or outside location.

Maintained 100% compliance with all hospital and government regulations.

Maintained complete confidentiality in accordance with organization and legal requirements.

Purged outdated files.

Education and Training

Mora High School Mora, NM

High School Diploma

1980

Honor Roll 1975-1980

Scholarship from Mora High School 1980

Northern New Mexico College El Rito, NM

1982

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