Post Job Free

Resume

Sign in

Customer Service Care Technician

Location:
Tonganoxie, KS, 66086
Salary:
$40 /hour
Posted:
February 08, 2023

Contact this candidate

Resume:

Valarie L McNeely

***** ******** **** **********, ** 66086 816-***-**** adu73f@r.postjobfree.com

Astute and highly efficient professional with over 20 years of extensive experience in customer service, plan of care execution, strong work ethic, and treatment program development. Possess proven achievement in delivering exceptional results through program and policy development, relationship management, and strategic planning. Adept at cultivating and maintaining customer relationships while leveraging core strengths and connections to develop successful outcomes, establish lasting relationships, and secure repeat business. Equipped with superior interpersonal and communication skills, and expertise in fostering solid and professional relationships with customers, colleagues, and executives along with maintaining high ethical and quality standards, professional demeanor, and a team-oriented attitude.

Core Skills and Competencies

• Creative Problem Solving

• Training and Mentoring

• Planning and Execution

• Coordination of Diverse Teams

• Computerized Documentation

• Time Management

• Customer Satisfaction

• Team Building and Safety Standards

• CPR Certified

• EPIC Software

Education and Memberships

• Kansas State University, Manhattan, KS – Bachelor of Science in Kinesiology

• Colby Community College, Colby, KS – Associate of Science in Physical Therapy Assistant

• Kansas Physical Therapy Association

• Education Committee – Trinity Lutheran Church

Career History

1999 - Present Select Specialty Hospital – Kansas City KS – Critical Illness Recovery Hospital. Physical Therapy Assistant

Review and apply clinical data to collaborate and coordinate care plan execution based on evaluation by physical therapist. Participate in performance improvement and program development for patients and staff. Mentor and provide orientation to new employees and conduct annual training for existing employees. Ability to manage and prioritize multiple tasks and patients while maintaining quality and cost effectiveness. 1998 – 1999 The University of Kansas Medical Center –Kansas City, KS- Burn Unit Wound Care Technician

Perform Doctor supervised care plans in the treatment of all stages of burns and wounds. Educated patients and family on burn care protocols for safe and efficient discharge from hospital setting. Maintained equipment and work area in a safe and clean condition per hospital policy and procedure. Promoted continuous quality improvement. References available upon request



Contact this candidate