Teresa H. Cribaro
Lombard, IL. 60148
adu734@r.postjobfree.com
Objective
Looking to secure a full time sales position in the manufacturing field
Training/ Professional Accomplishments
Over twenty years of experience in the Alloyed Metals/Fabrication Industry
Knowledge of the manufacturing industry and the specific requirements to do inside and outside sales
Work Experience
Receive and process orders and inquiries from current and prospective customers
Monitor the status of orders and initiate contact with customers to assure delivery specifications
Answer customers’ questions about products, prices, availability, or credit terms
Understand customer and industry specifications
Accurately administers all aspects of order entry including invoices, certifications and return of products
Brushwellman 1989- 1990
Clerk
Answering incoming phone calls & directing to correct employees, filing work orders, coping documents & mailing documents.
Brushwellman 1990-1992
Shipping & receiving
Scheduling Carriers for pick up location, Processing Shipping documents
Training employee
Inside Sales 1992-2000
Receive and process orders and inquiries from current and prospective customers
Monitor the status of orders and initiate contact with customers to assure delivery specifications
Answer customers’ questions about products, prices, availability, or credit terms
Understand customer and industry specifications
Accurately administers all aspects of order entry including invoices, certifications and return of products
Operated in AS9001D Quality System, Participated in Annual Quality System Audits (QWS)
Participated in (HSMS) Health & Management System
ISO 9001 2015 Documents Control
Worked in SAP, Lotus Notes, Workday, Outlook & Word
Materion
Inside Sales 2008 - Present
Key player in the sales and marketing of our product line to customers and participated in on-site visits
Maintain customer records, using an in-house automated system
Prepare sales contracts for orders and submit orders for processing.
Obtain working knowledge of Materion’s products, applications, manufacturing, and technical capability
Work with customers to resolve problems when materials must be returned, or assist in insuring a credit when required
Assist in other activities including shipping, invoicing, and purchasing
Skills
Proficient in MS Word, Excel, Access, Internet and inhouse database system
Excellent communication skills, both verbal and written
Can work both independently and in a group setting to get viable solutions to everyday technical problems