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Service Representative Customer

Location:
Asheville, NC
Salary:
55000
Posted:
February 08, 2023

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Resume:

Objective:

To work in the field of accounts payable and grow with the organization.

Experience:

Opentext Jul 2021 – Oct 2022

Role: Senior Accounts Payable Specialist

•Led group of payable associates, provided necessary training and technical guidance for day-to-day activities;

•Prepared schedule for the team and monitored progress for month end closing;

•Worked with the Business unit and Procurement team to resolve the price discrepancy issues;

•Strong Knowledge on Netsuite, SAP and Oracle;

•Good knowledge on US GAAP;

•Tagged invoices in ERP system and processed them using 2 and 3 way matching processes;

•Issued necessary credit note to the vendors time to time as needed;

•Sent daily cycle reports to accounting manager;

•Preparing monthly AP ageing reports;

•Prepared weekly and monthly payment proposals for payment run;

•Performed regular cheque requests, payment runs like EFT, ACH, prime revenue, JP Morgan,

AMEX authorisation and credit card reports;

•Prepared monthly reconciliation using Blackline software;

•Actively answered all the audit related queries and proactively took steps to resolve issues;

•Participated in various accounting software testing projects such as UAT testing;

•Maintained good professional relationship with vendors as well as business unit.

Linamar Corporation Mar 2017 – Jul 2021

Role: Accounts Payable Associates

•Input invoice data accurately, matching POs, perform invoice and payment processing in multiple currencies;

•Resolved and reconciled invoice, packing slip mismatch;

•Book keeping invoices precisely and following up to complete payment process (P2P);

•Performed regular cheque requests, cheque runs, Prime Revenue BRA, AMEX Authorization and

credit card reports;

•Received and acted upon audit requests promptly and accurately;

•Created AP reports such as aging reports, voucher activity report and trial balance reports etc.;

•Prepared weekly forecast and proposals for payments;

•Performed quarterly and yearly cut off process while excluding critical payments;

•Created top vendor reconciliation report on monthly basis;

•Managed custom paper work on time (B3,B2);

•Prepared credit and debit memo’s;

•Performed journal entry and perform data accuracy checks as part of month end duties;

•Managed company credit cards and processing statements;

•Worked as vendor point of contact for company and responded to client queries and feedback;

•Worked on IFS and Oracle based ERP systems;

•Handled all duties under tight deadlines, completed all month end duties on time;

•Took necessary action all the internal and external customer enquiries regarding account status;

•Participated in year-end inventory counting and account reconciling;

•Assisted in accounting policy maintenance and review;

•Assisted payroll on LDIM and AS400,Cleared discrepancies, printing reports;

•Actively participated in improvements in various accounting processes, KAIZEN and cost cutting suggestions;

•Understanding accounting laws.

Wal-Mart Canada Jun 2016 – Mar 2017

Role: Inventory Control Associates

•Keeping record of sales items, dates of order, bin of restocking and out of stock items;

•Making sure orders are received in the store on time, unloading and offloading safely.

•Responsible for keeping correct inventory control, daily inventory count, categorize all merchandize;

•Using ERP systems – SAP for order processing, inventory updates;

West Minister Woods Public Oct 2014 – Jun 2016

Role: Public School Lunch Supervisor

•Assisted in planning and development of child care and nursery school programs;

•Maintain discipline at school, help JK, SK and Grade 1 pupil to read books, taught them phoenix;

•Discussed children development with teachers and parents;

Target Canada, Guelph Apl 2013 – Oct 2014

Role: Customer service representative

•Answered and registered customer call promptly and effectively with high sense of urgency;

•Communicated with customers, co-workers and superiors effectively and constructively;

Tim Horton’s, Guelph Aug 2008 – Jun 2009

Role: Cashier/ Customer service

Education and Training:

•Master of art (Economics);

•SAP, IFS, Oracle system, MS office;

•Strong mathematical skills;

•Leadership training.

Skills:

•Excellent communication skills: Verbal, written and good telephonic manners;

•An Excellent listener, customer oriented;

•A fast leaner and passionate to work on continuous improvement;

•Excellent attention to details and supervisory skill;

References available upon request.



Contact this candidate