Customer Service Team Member

Elizabeth Dockery

*** ** ****,, *******, *****, *5839, US • 903-***-**** • adu713@r.postjobfree.com Dedicated team member with excellent communication skills and a pleasant demeanor. When counting cash to balance the cash drawer, be meticulous and quick. Efficient at accurately and quickly processing payments. Cashier with strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed in POS operations. Computer literate

High volume transactions

Customer direction

Cash drawer balancing

Shelf-cleaning

Coupons and gift cards

Excellent verbal communication

Heavy lifting

Money management

Customer service

Coin counting

Cash Handling

Cleaning and sanitizing

Cash register operations

Cash handling policies

Store cleanliness and appearance

Sales

Customer needs assessment

Credit and collections

Refunds and exchanges

Spirit, wine and beer expertise

Liquor regulations and compliance

Outgoing and enthusiastic

Staff training

High School - 2003

Centerville High School - Centerville, TX

Cashier - December, 2021 to January, 2023

Kim's Convenience Stores - Corporate Office - Palestine, TX Credit cards, checks, gift cards, and coupons were all processed by me. Educated customers about promotions to increase sales. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Trained team members to work as cashiers in accordance with company policies and procedures. Helped customers by answering their questions and completing their requests. Used cash registers and POS systems to request and record customer orders and compute bills. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Efficiently and accurately processed a large number of transactions. Was in charge of arranging and stocking merchandise. Add up all of the payments I've received throughout the day. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Kept well-stocked cashier lanes and store shelves to promote strong sales. Greeted them and gave them product information as customers entered. Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift. Greeted customers with a smile and offered prompt and dedicated assistance. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Cashier - August, 2021 to December, 2021

Woody's Smokehouse Northbound - Centerville, TX

Educated customers about promotions to increase sales. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Trained team members to work as cashiers in accordance with company policies and procedures. Processed new orders quickly and accurately, completing 100+ daily transactions. Helped customers by answering their questions and completing their requests. Used cash registers and POS systems to request and record customer orders and compute bills. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Was in charge of arranging and stocking merchandise. Add up all of the payments I've received throughout the day. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift. Greeted customers with a smile and offered prompt and dedicated assistance. Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.

Contact this candidate