jamisa perry

Customer Service Representative

Bronx, NY 10456

adu6zg@r.postjobfree.com

+1-347-***-****

Creative and organized customer service representative, seeking a position in assistant management or administrative/office support: desires the opportunity to provide clients/consumers with professional customer service skills as well give team leadership and guidance to a company. Work Experience

Customer Service Representative/Call Center

AST Financial Solutions - Brooklyn, NY

April 2020 to December 2022

Remote Professional services that empowers companies and their stakeholders to achieve their goals through advisory, technology and flawless execution Executed inbound and outbound calls with shareholders. Recorded all personal information given from shareholders

Office Worker

Parks & Recreation Department - Queens, NY

December 2018 to June 2019

• Responsible for handling clerical work

• Assist with sorting mail, filing,

• Answering phones,greeting customers and scheduling meeting Manager/Hostess

Gastronomia Culinaria - New York, NY

July 2016 to October 2018

Overseen front- and back-of-house operations, executed all positions on main floor. Accountable for daily cash flow, deliveries, cashier knowledge (clover and Opentable system) and nightly shut down of restaurant.

Maintained food quality, and customer retention for small family restaurant with 15 employees.hire, train, supervise, and schedule kitchen and service staff. Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste.

Coordinated with executive chef to plan special menu item website design and updated for current events monitor compliance with safety, sanitation, and food preparation standards. Develop and revise kitchen procedures to optimize workflow. compile, analyze, and interpret financial data to develop accurate projections

Customer Service Representative

Valera Global - Queens, NY

February 2015 to June 2016

Answer incoming customer service telephone calls for ground transportation

• Respond effectively and accurately to inquiries

• Provide customers with product and service information

• Assist in the accomplishment of company objectives by performing other related duties as assigned Paralegal Assistant

M.A.B. Court Service - Bronx, NY

January 2014 to January 2015

Investigated facts of law to determine causes of and judgments.

• Communicated with court clerks for documents verifications to filed request with courts

• Gathered and analyzed data of decisions, legal articles, codes, and documents. Office Manager/Customer Service

TKO Construction Company - Portsmouth, VA

January 2010 to December 2013

Collaborated with customer and prepared their contracts needed for services.

• Created office and construction operation such as bookkeeping, payrolls, schedule.

• Summarized evaluations of employee's performance for a more productive work flow.

• Interviewed and trained employees on company police and procures. Cashier

Goodwill Store - Charlotte, NC

January 2006 to December 2010

Received cash, checks and completed credit-card transactions from customers and employees

• Interacted with customers to increase sales of merchandises,

• Pulled and stocked product for more effective sales. Cuny Procter

Brooklyn Cuny College - Brooklyn, NY

June 2004 to December 2005

Verified admissions credentials of examinees, Instructed students on proper procures of exams

• Distributed, and collected examination materials.

• Scored examinations, using scoring template and answer sheet. Landscaping Technician

Old Dominion University - Norfolk, VA

September 2002 to May 2004

Advance lawn care done on all recreational areas on campus,

• Set up equipment for games and policed grounds for safety during each game,

• Assisted students with campus information.

Grounds Technician

Old Dominion Job Corps Center - Monroe, VA

October 1999 to August 2002

Executed daily operations of advance lawn care done on campus

• Managed and maintained recreational events and areas for proper usage.

• Trained groups of 5-10 in policy and procures of advance lawn care

• Communicated with staff to ensure upkeep of outdoor areas. Intern

Lynchburg Redevelopment and Housing - Monroe, VA

June 2001 to September 2001

Assisted grounds crew with (1,308 units) all maintenance,

• Applied grounds maintenance done on each complex.

• Followed up with tenants to maximized quality services done on property. Education

Vocational Trade in Landscaping

Old Dominion Job Corps Center - Lynchburg, VA

January 2000 to February 2004

GED

Lynchburg, VA

January 2002

Skills

• Culinary Experience

• Restaurant Experience

• OpenTable

• Menu Planning

• Web Design

• Office Management

• Events Management

• Kitchen Management Experience

• Host/Hostess

• Landscape Maintenance

• Event Planning

• Payroll

• Supervising Experience

• Customer support

• Windows

• Customer Service

• Call Center

• CSR

Assessments

Customer Focus & Orientation — Proficient

September 2020

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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