Brittni Baker phone: 719-***-**** or email: adu6z0@r.postjobfree.com

WORK HISTORY

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Office Manager GB Retail, LLC, Miramar Beach, FL

• AP preparation, following up on authorization, process checks for approval

• Creation and preparation of manuals

• Utilities tracking & invoicing tenants (electricity, water, sewer and other invoices)

• Tenant memos

Provide excellent service in person, email or incoming and outgoing phone calls

Handle client, tenant, or vendor scheduling (landscaping, fire & safety, HVAC, electrical, etc)

Assist maintenance with creating signage and ordering/tracking items

Marketing Coordinator Oahu Publications Inc., Honolulu, HI

• Assisted clients via phone/email with scheduling and account questions

• Managed promotions (scheduled ads in digital and print, obtaining prizes from vendors, drawing/contacting winners)

• Processed print ads in newspaper for clients

• Maintained databases, inventory and storage rooms

• Tracked client account usage and balances

• Utilized mail merges for labels and invitations

Office Manager Newman Consulting Services, LLC, Honolulu, HI

Manage all social media tools, applications, channels, design and strategy (including Facebook, Twitter, Instagram and YouTube).

Develop relevant content topics to reach target customers.

Create, curate and manage all published content (images, video and written).

Manage efforts in building online reviews and reputation.

Analyze marketing efforts and make recommendations.

Visual design and web development strategy (utilizing WordPress).

Development of brand awareness and online reputation.

Content management.

Cultivation of leads and sales.

Gather and compile information for the CEO.

Responsible for the accurate and timely processing of completion of student registration, record-keeping and certification activities for students and faculty; update demographic data.

Coordinate registration, record keeping and completion of graduation requirements for certification.

Accurately communicated student progress through both written and verbal reports that detail job placement and job development activities.

Provided supervision, individual support and attention to students as required and through tutorials and individual meetings.

Communicate clearly and concisely with clients and referral sources.

Compile management client statistical data and provide reports for consulting staff.

Accounts Receivables.

Microsoft Applications, including Word, Excel, PowerPoint and Publisher.

2013-2016

Operations Manager BizClean LLC/Career Quest LLC, Great Falls, MT

Managed all operations, including 16 employees.

Developed and delivered training, education and support to employees.

Managed scheduling and client correspondence.

Business development, including social media, website development and creating and implementing a OSHA Safety Manual and Program.

Quality control.

2011-2012

Office Manager Noriko’s House Cleaning, Colorado Springs, CO

Managed 10 employees and accounting processes.

Developed and implemented operational systems and manuals.

Handled client correspondence via all forms of communication.

Scheduling and dispatching of employees.

Steadily increased company revenue.

Audits

2007-2010

Project Administrator Adecco, Colorado Springs, CO

Accounts Receivable/ Accounts Payable

Responsible for ordering and shipping of products

Vendor Relations

Inventory

Managed multi-line phone calls

EDUCATION

2006 Diploma, Harrison High School, Colorado Springs, CO

2007 Pikes Peak Community College, Colorado Springs, CO

A.A. General Education Some college credits

2016 Social Marketing Certification, Hootsuite Academy

References available upon request

Thank you for your time and consideration.

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