LAURA SAHAGUN

Edinburg, TX ***** 956-***-**** adu6wp@r.postjobfree.com

Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Client Service

Building Relationships

New Agent Training

Team Training

Insurance Industry Knowledge

Underwriter Collaboration

Licensing Requirements

Client Education

Final Expense Insurance

Administrative Support

Work History

Life Insurance Agent/Office Manager Nov 2011 - Current

GLS Insurance Agency 1409 S 9th Ave Ste 405 Edinburg, Tx 78539

Maintained high standards of customer service by building relationships with clients.

Provided coverage option information to assist clients in protecting assets.

Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Obtained underwriting approval by completing application for coverage.

Met with customers to provide information about available products and policies.

Finalized sales and collected necessary deposits.

Conducted annual reviews of existing policies to update information.

Calculated premiums and established payment methods for sales.

Trained Agents on how to approach a client and how to fill out applications for clients policies.

Title Clerk May 2007 - Nov 2011

Frank Smith Toyota Pharr, Tx

Entered title and vehicle information into database.

Received and processed paperwork for titles, new license plates and renewals.

Prepared tax and title documents to submit legal transfer work to DMV.

Arranged payoff checks for trade-ins and new vehicles through Reynolds and Reynolds.

Communicated with customers to resolve common title issues.

Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.

Checked accuracy and completeness of registration documents and rejected unacceptable packages.

Education

Associates: Computer Office Specialist 1992

South Texas Vo-Tech Institue, McAllen, Tx McAllen, Tx

High School Diploma May 1990

Edinburg High School Edinburg, Tx