Patrice Perry
Columbus, GA *****
*****************@*****.***
Dedicated manager with a strong work ethic and the ability to build lasting client relationships. Experienced in operations management, sales, budget development, and cost control. Able to motivate employees to perform to their maximum potential. Exceptional organizational and planning skills Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Manager
Hopegivers International - Columbus, GA
March 2022 to Present
• Accomplishes staff results by communicating job expectations, planning monitoring, and appraising job results initiating, coordinating and enforcing systems, policies, and procedures.
• Provides supplies by identifying needs for the office and kitchen and obtaining needed supplies.
• Provides communication systems by identifying needs, evaluating options, maintaining equipment and organizing invoices for approval.
• Purchase printed materials and forms by obtaining requirements, negotiating price, quality and delivery.
• Completes special projects by organizing and coordinating information and requirements, planning, arranging, and setting up meetings.
• Provide historical reference by developing and utilizing filing and retrieval systems.
• Achieves financial objectives by writing checks and submitting reports in Quickbooks and working in tandem with the Accountant to ensure current financial information is available.
• Coordinates needs and schedule with both Volunteer Team and Prayer Team.
• Organizes and files required State Registrations.
• Assists Donor Relations Manager in opening mail using dual control and helps when needed in processing donations.
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Contributes to team effort by accomplishing related results as needed.
• Works with India to organize and schedule mission trips.
• Tracking Budget Expenses, Managing Processes, Organization, Communication Processes, Motivating others Reporting Skills.
Office Manager
Thomas Masonry - Columbus, GA
May 2016 to Present
• Plan, schedule, or coordinate construction project activities to meet deadlines.
• Prepare and submit budget estimates, progress reports, or cost tracking reports.
• Inspect or review projects to monitor compliance with safety codes and regulations.
• Confer with supervisory personnel, owners, and contractors to discuss and resolve matters such as work procedures, complaints, or construction problems. Front Desk Receptionist
Chastain Properties - Columbus, GA
January 2022 to March 2022
• Answer phones, takes messages, screen calls, provides information to callers, receives complaints, and directs calls and messages to the appropriate personnel.
• Responsible for taking applications and process paperwork for approving or denying prospective residents.
• Open mail and delivery to the proper person's inbox.
• Show and rent houses and commercial spaces.
• Check and respond to all emails.
• Order office supplies.
• Keep front office neat and clean.
• Any other task assigned by General Manager.
Administrative Clerk I
Muscogee County Prison - Columbus, GA
November 2018 to November 2021
• Processes disciplinary reports on state and county inmates.
• Opens and distributes mail to appropriate personnel.
• Answer phones, takes messages, screen calls, provides information to callers, receives complaints, and directs calls and messages to the appropriate personnel.
• Maintains filing system for inmate records; ensures that all pertinent correspondence are enter into files.
• Types correspondence and memos for the Warden and Deputy Wardens.
• Prepares inmates Inventory Reports.
• Process incoming state and county inmates.
• Process state and county closeout files.
• Prepare and submit early release letters to judges.
• Maintains count packets; gather count packets information and faxes it yo Georgia Department of Corrections.
• Performs other related duties as assigned.
Call Center/Customer service
Home Depot - Columbus, GA
June 2012 to November 2015
• Effectively managed high-volume of inbound and outgoing customer related calls.
• Directed customer calls to appropriate department.
• Addressed and resolved customer product complaints empathetically and professionally.
• Answered a constant flow of customer calls with up to 3 calls queue per minute. Dispatcher
Cusseta Police Department - Cusseta, GA
October 2008 to March 2012
• Identified chronic customer issues by creating and maintaining customer complaint log.
• Managed high call volume with tact and professionalism.
• Referred unresolved customer grievances to designated departments for further investigation.
• Record details of calls, dispatches, and messages. Education
Associate in Business Management
Miller-Motte College - Columbus, GA
July 2016 to October 2018
High school diploma or GED
Skills
• Typing
• Administrative Experience
• Microsoft Outlook
• Word Processing
• Management
• Human Resources
• Office experience
• Customer service
• Office Management
• Event Planning
• Operations Management
• Leadership
• Google Docs
• QuickBooks
• Account Reconciliation
• CRM Software
• Balance Sheet Reconciliation
• Personal Assistant Experience
• Cash handling
Assessments
Verbal communication — Highly Proficient
October 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales fit — Expert
July 2021
Measures the traits that are important for success in sales positions Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Able to manage an organization including the functions of planning, decision-making, organizing, leading, and controlling
• Able to prepare a business plan
• Knowledgeable of administrative procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Proficient in business writing