Tamiko Bell
**** *. ***** **. *** ** Galloway, Ohio 43119
614-***-**** – adu6uv@r.postjobfree.com
Career Focus
Human Resources Professional with extensive knowledge in understanding the needs, objective, vision and mission of the business. Focusing on selecting qualified candidates, while providing professional customer service to all potential employees. My exceptional areas of expertise include Talent Acquisition, Benefits Management, Employee Relations, and High level of professionalism.
Summary of Skills
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Recruitment/Screening/Interview
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Benefits administration
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401K Plan Admin
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Worker’s Comp/FMLA/LOA
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Support Order
●Employee New Hire Benefits Enrollment/Open Enrollment
●Background Checks/Drug Screening
● On-Boarding
●HRIS & Administrative Support/Garnishments/Childs Support Orders
●Training Employees/Team Building activities
●Employee Relations/Exit Interviews/ Collect and analyze employee data/Update employee files
●Proficient with Microsoft Office Suite including, Excel, PowerPoint, Word, Publisher. ADP, Workday, PeopleSoft, Kronos, and Taleo.
Professional Experience
HR Generalist
October 2022 to Current
Alliance Ground International (Formerly Total Airport Services)
Serves as Liaison and main POC between station and HDQ, communicating day to day functions and projects.
Recruiting & hiring primary focused on providing oversight of recruiting, screening, interviewing and completing on-boarding processes
Job Skill Training, Engagement & Retention, Performance Management, Payroll/Attendance, Benefits/Salary Administration
Plan and facilitate leadership training for managers, supervisors, and team leaders as needed.
Planning & Oversight in assesses effectiveness of HR practices and assist in developing and implementation of improvements for business. Help station h developing goals and future plans
Pay and Badging & Rewards with partnering with Corp HR on day-to-day items, effectiveness of pay & incentive programs, and developing and implementing new programs that drive retention and performance. Benefits/Salary administration Payroll/Attendance daily support
Night Auditor/Front Desk
Residence Inn/Aloft
May 2022 to Current
Compile and distribute daily, weekly, and Monthly report to General Manager, Department Leads, and Hotel Management
Perform additional Bookkeeping, Administrative, and accounting procedures as required
Delegate housekeeping, security, and service request, respond to guest inquires and resolve guest inquiries and guest complaints, process reservations and check-ins, and other front desk duties as required
Audit and reconcile all financial records including Cash Drawer activity, Credit Card transactions, room chargers final bill prep
HR/Payroll Administrator (Contractor)
May 2022 to September 2022
Voigt & Schweitzer Galvanizing
Multi-state Payroll Processing
Onboard new employees and complete pre-hire checks
Employee self-service module training
Benefits Management
Recruiting
Employee file maintenance, including but not limited to – wage garnishments, child support orders, tax levies, direct deposit set-up, position changes, and wage increases.
Adhere to scheduled deadlines for weekly and bi-weekly payroll.
Follow regulatory guidelines to ensure compliance with state and federal laws
Complete tax filing requirements and year-end closure(W2)
Talent Acquisition Specialist
June 2021 to December 2021
Lbrands (Contractor)
Screen candidates for seasonal employment
Schedule applicates for interviews
Provide offer letters to potential employees
Schedule candidates for orientation
Assist with all question regards to job requirements
Human Resource Generalist
December 2018 to August 2020
Sam’s Club eCommerce
Complete all time and attendance entries for all hourly associates
Create Job Requisitions and post for internal and external candidates
Recruit for all open positions in entire facility including mass hiring career events
Conduct phone interviews and in person interviews for all potential hour associates
Lead onboarding for all new hires
Process entry in HRMS for all new hires
Work all time and attendance error reports
Data corrections of missed or erroneous time punches
Create and file employment documents
Assist associates with Intranet for benefits
Process Work Compensation paperwork, LOA request, and Wage Garnishments
Human Resource Process & Systems Specialist
February 2016 to December 2018
The Ohio State University
Review specific business processes and work within the units, colleges, and service centers with leads and systems matters experts (SME’s) to make recommendations for better practice to rewrite the business process for university wide consistencies.
University wide review of all units/colleges service dates, setting guidelines for adjustments, payouts, and ongoing reporting functionality.
System verification of training required for all PeopleSoft HR system access request.
Implementing new Workforce HCM for University wide HR, Payroll, etc. Including designing business processes, Workflows, test cases, and Go Live.
Human Resource Generalist (Contractor)
August 2014 to January 2016
Limited Stores
Answer Human Resources questions relating to benefits, payroll and personal data.
Assist associates and managers with completion of Personal data, Job data and Benefit-related transactions in PeopleSoft.
Assist with administration of benefit programs.
Resolve associate eligibility issues.
Assist managers with transactions related to payroll processing.
Create, review and resolve weekly payroll exception reports.
Communicate and maintain relationship with 3rd party providers and others as needed.
Works closely with Benefit Specialist on all benefits and assist with open enrollment processing.
Provide excellent customer service to all customers.
Engage Human Resources management for issue resolution as needed.
Processing of all garnishment orders, unemployment request
Office Manager/HR Professional
January 2010 to August 2014
The Shepherd's Hands – Columbus, Ohio
Manage daily office operation, maintaining accurate records for consumers and contractors, including conducting background checks, onboarding, benefits enrollment, direct deposit setup, etc.
Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Create meeting agendas and prepare CEO and staff with necessary meeting materials.
Complete weekly billing and payroll for all contractors and employees.
Human Resource Service Center/ HR Representative & Supervisor
June 2003 to December 2009
Limited Brands/Express Fashions – Columbus, Ohio
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Handled staffing, administering disciplinary procedures including corrective action plans and termination of employment.
Worked with compensation and benefits team to analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Effectively managed a high-volume of inbound and outbound customer calls.
Met all customer call guidelines including service levels, handle time and productivity.
Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
Scheduled staff shifts to cover peaks time frames for customer inquiries in service center.
Provided accurate, specific and timely performance feedback for CSRs.
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department
Accomplishments
Human Resources Training/Accomplishments:
Interviewed, hired and provided in-depth training to all call center staff on company HR call procedures including policies and procedures, call handling and data entry into HR software.
Managed a large volume call center with more than 15 employees.
Recipient of "Garment Award " for the development, hiring, training and implementation of the HR Service Center in my first year of employment.
People Soft software training and working knowledge of data entry and queries.
Kronos experience
Employee of the quarter in Oct 22 – Selected my leadership and peers
Education
Westerville North High School 1/91-6/93 Westerville, Ohio, USA
College Prep
High School Diploma 6/1993
Owens Community College 8/98-5/00 Toledo, Ohio, USA
Business Administration/Accounting
Accounting, Finance, Economic, Cost Accounting
Emphasis on Business Administration
Franklin University 1/12-9/14 Columbus, Ohio, USA
Human Resources Major
Marketing, Staffing, Training and Development, Compensation/Benefits, Employee/Labor Relations, Strategic HRM Capstone, Business Law.
GPA 3.75
Nominated to the National Society of Collegiate Scholars through Franklin University in 2013 References/Recommendations
Professional/Personal references and letters of recommendations upon request